January 2024 by Roger Randall
Massive stock, helpful staff and always something new and interesting to see. The animals always look well cared for and the shop is clean and tidy. Recommend it! ?
January 2024 by Lorna Sims
Staff friendly and helpful. Got everything we needed.
January 2024 by Mary Patterson
Excellent Customer Service. Thankyou
December 2023 by Dancefmlive (Mr Gee)
Expensive place, I asked the shop assistant. My friends dog breath stinks, I was looking for something around a 5er, something like a chew bone or something like that the assistant then goes to somewhere away from where i was standing at the till and brings over 2 items,"Ohh, you need this one is £14.99, and this is £21.99. I'm like JESUS ON A MOTORBIKE, I don't want to take out a mortgage it's not even my dog.I'm basically like Tom hanks with houch, from the movie
December 2023 by Sarah
Lovely friendly staff. Seemed well stocked for a Sunday. It was quite busy inside but both tills were working so we didn't have to queue up for long
December 2023 by paul cooper
Had to take something back ,they were very helpfull
November 2023 by star lite
Made an onlline order, dpd delivered only half my order to the wrong address,I rang all the phone numbers and online chat for pets at home all automated service and chat bots.Took 5 days and me going into our local store to find out where the other half of my order was to be told it was that damaged by DPD it was being held in there depot.Took the store manager to get through to pay CS for a refund.Never again! I've a pet that has food intolerance it's not as if I can get their food from anywhere.
November 2023 by N78
Excellent customer service staff went above and beyond to rectify an online offer hiccup...thanks chantelle and Heather for sorting.
November 2023 by Carra Fletcher
Always a pleasure to shop here and pets are allowed to come too
November 2023 by juewoody
Although the staff are really helpful it's disappointing how the shelves are still empty?
October 2023 by Ken Hilliard
The starf our as always great with the animals and having 4 and the vets our great with them all no one is treated differently than the others infacked they love them all and our more than happy to help with any questions u may have on top of any treatment planed carnt fault the vets and always happy to go back and will sorry nk pics
October 2023 by Debbie Horn
The store is near to home. The staff are very helpful. Not always able to get the items in looking for. They're seems to be a problem with deliveries recently.
October 2023 by Rachel Jones
Great service. Good variety of products. Give you advice for your pets
October 2023 by RodGeR- Me
Grate virairty or dog food cat food the lot nice atmosphere staff helpfull aswell
October 2023 by kathy murphy
Would be 5 stars if the shelfs were stocked up, don't know if it is down to the supplier or demand and this does not look good for this store!
