January 2024 by Andy Hunter
Not a pleasant experience , please go to the one on market street , much better service
December 2023 by Zedd 3000
Don't waste your time in here. They don't seem to have most of the ingredients you ask
October 2023 by michelle Robertson
We went and the service was extremely poor the girl at the counter wasn't very helpful didn't other husband salad . Told her I was allergic to mango so I could not have the drink and then offered me another which had mango in it . Glad I read it first. The other worker just ignored the customers waiting and he stayed on his phone and didn't help then just stood there it was dirty and didn't have much that you ask for and this was lunch time awful experience and over charged us
September 2023 by Maggie K
First rate customer service from a lovely young woman called Kasey. Very polite and attentive and a credit to Subway. Good food at a good price too.
September 2023 by Dawid Nowak
Bro was wearing an earphone whilst serving, threw the sandwich together and couldn't care less bout it, seemed moody af and wouldn't give me pickles cause the sandwich didn't include them ?. Another time I waited 25 minutes to order, the line has 3 customers in front of me. Incompetent or moody staff.
August 2023 by Just MillZ
Went into the subway at winter Gardens for my usual sub but I felt like the service is better than my last experiences I've had there, there's a new lady that works there named Victoria, she catered to my needs with a smile and genuinely seemed to care weather I was happy with my order or not. This makes me want to return. Thanks again Victoria.
August 2023 by Lisa Snowden
Well wat can I say??I visited this Subway as I heard it was nice service etc..Honestly I'm disappointed in the staff and the food was Rank, I got 2 Steak & cheese sandwiches I was asked which sauce n Toppings on id like: with all the salad stuff after a moment of thinking ? as I thought the lettuce looked brown, sweetcorn, onions looked dried up and Cucumber aswell nothing else in that counter look eatable well maybe only thing looked decent was Tomoatoes!!So I got that on my sandwich. Then I got home n started to eat it and it was disgusting!!It's rank tasted like it gone off So i throw it in Bin im really angry as i wasted £5 -£7 sumat on Italian hearty sandwiches ??? then young lad didn't even ask if its meal or not etc?? As he priced it on his till before I could even decideWell So glad I didn't ,All I can say is.... SUBWAY you need to update ur staff on changing there salad stuff ? everything looked Dried up... and GIVE the customers a choice of meal or not?? And to TALK clearly to the customers..*I'm not going back to subway again *?- MY RANT OVER -
July 2023 by Maureen McShane
Very disappointing visit. Gluten free bread not available, despite it being listed as an option on their allergan list. Salad box option taken. Food tasteless and staff very unhelpful and abrupt. Despite my having asked for gluten free bread at the beginning of the encounter he then tried to upsell me cookies and donuts. I won't be back.Dietary restrictions: Gluten free bread listed but not available.
July 2023 by Casey E
staff are very rude, disregarding my order to talk to fellow employee. hate to say this bud flies were on the food and in the salad boxes. i went on straight after i finished work (5:45pm) no one ( customers ) was in there and it took about 15 mins to receive two sandwiches very disappointed to say the least
June 2023 by Tim Hankins
Useless, no gluten free rolls, no wraps, no milk for coffees, no forks to eat salad. Potato wedges undercooked. Staff no help.Dietary restrictions: Gluten
May 2023 by Kellie-Marie B
I just want to thank the staff who found and kept hold of my daughters phone which she had left in the toilets yesterday. Thank you for contacting me to say you had it. Should be proud of how honest your staff are.
April 2023 by Lauren Davies
Fantastic service the gentleman who served me was happy and cheerful and made and subway sandwich is the best I've ever tasted
April 2023 by Tom
Great service,Alex was amazing and had a lovely chat
March 2023 by Dave H
Really disappointing visit. The server seemed completely void of ideas, intellect and food hygiene. Used the same utensils between meat and vegetables. Won't be returning any time soon ?Vegetarian options: Be warned, we saw the server using the same serving equipment on meat and veg so cross contamination is likely. We reported this to the food hygiene agency
March 2023 by NikkiNoodle_71
Ordered two small meal deals for delivery on Uber Eats. After waiting 30 minutes past the latest delivery time, the Uber eats driver rang me to tell me Subway had no chicken. He then put on the member of staff and I told her everything the same, just replace the chicken with ham. What we received was horrendous. My worst experience with Subway EVER! So basically all the instructions regarding cheese, salad and sauce, totally ignored. What we got was a poorly thrown together, dry, bare excuses for a sandwich. Just to add insult to injury, the totally wrong crisps. £27 down for the privilege too. Cheers Subway
