May 2023 by Jamie Ross
Always happy to help great stock and good value would highly recommend ?
May 2023 by Google user
Always happy to help great stock and good value would highly recommend ?
April 2023 by Robert Siarkowski
Fantastic staff and service ?
February 2023 by Dave Holds
Really helpful guy on the counter. Got most of what I needed.
December 2022 by Jay Makin (Mackie)
Top team fast and efficient
December 2022 by Keith Warren-Ellis
Quality site with quality staff friendly atmosphere..
December 2022 by Eric Young
No help from anyone. They were too busy eating behind counter. Couldn't answer any questions because they didn't know about any of the products they were selling. Won't be back there.
April 2022 by Rick Moss lifting
Absolutely spot on, I wasn't in and asked them to leave them in my garage, that's exactly what they did. Thanks again.
February 2022 by M W
Good lads but shocking prices for builders
October 2021 by Simon Maxwell
Ordered a single scaffolding plank at 10:00am to finish up a job today (Friday 24/09/2021). Got the email, checked the local store opening times (07:30am - 5pm Mon-Fri). I got there at 12:02pm, drove up to the gate and waited to let an oncoming car out, and then right after the car left one of your staff just shut the gates right in front of me and walked away. He didn't come and say anything, just walked off. Then I noticed some small notices wrapped around the bars on the gate stating 'Closed at 12:00pm for a stock take'. It was 12:02pm.... I got on the phone to phone the branch and no answer. I tried again, left it to ring for 3 minutes or so and still no answer. I tried to find a customer services number, but like all companies these days that can't really give a hoot about good customer care, they have no number, only a web form.This is absolutely disgusting. The ignorance of the guy that just shut the gate on me and walked off. The fact nobody is answering phones. The fact I can not directly speak with customer services. And especially the fact that the closure isn't shown on the website and that I wasn't notified. Absolutely disgusting customer service. How many other people has this happened to?So now my jobs have all had to go back a day. I have lost on time and fuel. I will loose half a day where I have to finish off Friday's job on Monday. Who will compensate me for this?I will never be purchasing again at Travis Perkins unless I am absolutely forced to. Terrible, terrible customer service and seems to employ a bunch of jobsworths.
October 2021 by Nigel
Good selection of products for all projects. Competitive pricing.
October 2021 by Andrew hall
Ordered stuff in line no communications with order .the whole Web process is a joke. 2 weeks later still waiting managed to get refund
October 2021 by Kabir Hussain
Service too slow.
July 2021 by Mark Dean
Never deliver on time - and don?t pick up the phone- next time using Builders Supply
July 2021 by Bob Ablett
1st visit to this building merchant, great friendly service nothing to much trouble for the staff, best by far .
