December 2023 by Margarita Georgieva
It is the best surgery we have ever had. We have seen a number of doctors and nurses here, and they have always been very caring and kind. They are responsive and listen to you, and we have never had issues with appointments. Waiting times and appointments are managed really well. Highly recommended and thank you for all your hard work!
October 2023 by Jesse James
Small GP but very good staff, all extremely helpful and go the extra mile to assist you with your needs.
October 2023 by Annette Harris
Best GP practise in the Fylde
September 2023 by D Massey
Update...if one line is false defend yourself, trouble is you can't because it is all true.whether I am a present or past patient is irrelevant, the actions still happened as I describe them.you have patients lives in your hands and you can't read I said I left because of your lies and incompetency because you lied about you couldn't remove an entry when you were asked to,I had a entry on my med record that had been there since 1998 without my knowledge, so in 2019 I saw Mr raut and he told me I would need to see a consultant who was the only one who can take it off because a consultant put it on, so I was referred to a consultant and he agreed it doesn't need to be on and certainly not live, so the nice consultant wrote to Mr raut which he said he didn't know what the consultant was asking him to do, so I went to the consultant again and apologized for wasting his time, and asked if he could write again but this time in layman's terms to Mr raut again asking him to remove the entry, this time he said he understood what the consultant was asking of him, but suprise suprise now he said there was a computer problem and he didn't know how to remove the entry, strangely he said he was getting the computer diagnostic people in to fix it, a few months later the problem was still the same and he said he couldn't do it yet, so I contacted the information ombudsman in Wilmslow and they advised me that before I take action against him I should ask him in a formal letter why he is unwilling to remove the entry, and low and behold when I sent the letter within days he suddenly remembered how to remove the entry, and said to me it was removed, the practise manager sent me a letter to say it was deleted, so I thought it was time to move to another drs, after being at the new drs a short while I asked at a telephone appointment with a Dr to confirm the entry was deleted and was not still live, and Mr raut had lied to me because the entry was still live, I went through the normal channels to try to get it removed, but the new Dr wanted me to go through the same procedure to get it removed as Mr raut did, so at the moment I am waiting for the health ombudsman to look into it, I had already contacted the health ombudsman about one of the Dr was lying, either Mr raut about the letter saying the entry had been removed, or the new Dr about the entry being live, and the ombudsman said neither or the drs had acted inapropreantly, this stinks of a cover up! Rather than Mr raut admitting there was problem and tell me what it is, and take steps so this does not happen to anyone else, but no that seems to be to much for him, without saying what entry is if it was you, you would want it removed as well,
August 2023 by Alexandra Costello
Best doctors I've been with
August 2023 by Antonino Provenzano
Patient here for over 10 years and By far one of the only remaining GP?s operating at a high standard and providing a high level of care. The staff are great and the pharmacy next door also makes life a lot easier with scripts etc. I do consider myself very lucky to be registered here. Thanks for providing a much needed service
July 2023 by Laura Bamforth
Never had any issues with this practice, the needs of my children and myself have always been met. Receptionists are very helpful also. I am currently in the process of having my partner transferred to this GP practice as his is absolutely appalling.
July 2023 by Mary Cushen
Moved to Arnold Medical Centre about 6 months ago and find everybody so kind and helpful from The Doctors Nurses Receptionists
July 2023 by Lee Davies
Day 1 receptionist very helpful day 2 I see my medical records,wen I have a full history of them on paper ,are not fully correct at all to there gP it did not matter ,2 saying my type of bipolar cyclothmia isn?t bipolar at all well it is a type of bipolar according to my consultant, no matter where you look on the Internet it is a type of bipolar and it is me who lives with it, which obviously I?m going to take personally and I?ll be prompt looking for a new GP reminding Arnold medical practice of the duty of care, in the meantime, new patient or not
June 2023 by Darrell butterworth
We moved to this practice when we came to live in their catchment area. From the experiences my husband and I have had since we've been here the service we've received has been absolutely outstanding. The receptionists deserve a special mention. They are a delight to deal with. Go out of their way to help andare always courteous and helpful. The doctors are thorough, listen to what your problem is and are extremely patient. An amazing pratice that illustrate how a practice should be run. Well done and thank you to you all.
June 2023 by Karen Armstrong
An extremely efficiently run practice with kind and courteous reception staff . The care received from the doctors here is first class. First class practice
April 2023 by Luke Stevenson
My girlfriend visited the GP today and was seen by a male doctor. She was sent home in tears after the doctor was incredibly rude to her and made her feel like she was wasting his time. She has no idea what has caused the problem she is dealing with and it is a physical one which has shattered her confidence, so to be dealt with in this way when it was clear how much distress she is in is absolutely appalling.
December 2022 by chloe nelson
amazing doctors! always listen to your problems and find the best outcome for paitents.100% reccomend.
October 2022 by Susan Gardner
My family have been patients of Arnold Medical Centre for very many years. Through lots of changes & Covid the Reception staff & doctors have all been excellent. From first point of contact, reception, I have always found they listen carefully & then guide you in whatever is necessary.All doctors very good. Dr Raute being EXCELLENT. His bedside manner & support have helped our family during tough illness. Susan Gardner
June 2022 by Saskia Fernandez
Best Dr surgery I've known
