September 2023 by Brian Lindsay
Nice and friendly staff. Will do their best to help you.
September 2023 by Peter John
Getting through on the phone is impossible.
June 2023 by Michelle Broughton
Shop floor very dirty. Place feels grubby and run down.
September 2022 by Cheryl Hulme
Friendly staff . Would recommend
August 2022 by Gail James
The staff at the well are amazing especially the pharmacist she is so helpful
August 2022 by Darryl Ashton
I have nothing but admiration for this Pharmacy and the staff. Young Lady Nicoletta (The very pretty Pharmacist) - and Young Lady Clare and Young Lady Amy. And Sir Sam. These people are very professional and very friendly and they help me a lot. I do go in there on a regular basis. Brilliant staff. Go on in and say HELLO to them. Tell them Sir Darryl Ashton sent you.
May 2022 by Chantelle Parry
Great pharmacy, the staff are friendly approachable and good at their job and you can tell they enjoy their job which makes a difference seeing happy faces. Always welcoming and helpful. The waiting time's vary but I personally have never waited longer than 20 minutes. Prescription is either ready on arrival or done in a few minutes. Always staffed well.
May 2022 by Joy Padee
It?s good that they are open on the Saturday.
April 2022 by Mr B
I'm only leaving a comment because I couldn't resist. The staff here are fine and I've never had an issue with them to-date. The reason I wanted to post a comment is because every single person commenting (that's had an issue with Well) cannot write a sentence you can understand. Their grammar is terrible. Shocking, even. Grammatical errors probably don't seem an issue for these types of folk and also I've found that it's always dumb people that have the highest expectations when it comes to customer service. How about you re-take your English GCSE before you start mouthing off, Becky-Jo. Comical.
December 2021 by Stacey Robinson
Disgusting!!!! Is the only way to describe the service I received this morning. I am visiting the area and needed some medication. After receiving my medication I asked the pharmacist for his name and he refused to give it to me. As I was saying to him that I wasn't happy about this he was walking away saying "no you won't have to be happy about it" I am taking this further as I am in my right to know who has dispensed my medication.
November 2021 by Rachel Schofield
Absolutely disgusting lack of care!! Leaving a child without her epilepsy medication!! Every month they mess up! They blame the GP then act so rude it?s unreal!! The guy there ?sam? if that?s his real name has put the phone down on me when asking if a delivery could be possible as my daughter is without her medication as they still hadn?t made it up!! my partner then called, this ?sam? said to my partner yeah you can have my name ( after my partner asked for it) but you can?t get me in ?shit? it?s not my fault and then put the phone down on my partner too!!Don?t use this chemist I am putting complaints in about this man especially - last month a went to get my medication and the practice pharmacist wasn?t even there!!! She hadn't turned up for work so I was refused my meds as they needed signing off! I was left all weekend without my medication and do they care or take any form of responsibility no!!Worse lack of care possible!! AVOID
September 2021 by Carl Green
Staff very rude towards my fiancé. She had been in to ask for advice about our 11 month year son then was asked ? is it important as we are busy!? Not great customer service. Won?t be using them again!
July 2021 by liam sheedy
Always a positive experience when I go to collect my repeat prescription, never had an issue and always found the staff very helpful top class service ?
September 2020 by Laura Martin
Words can?t even describe how inappropriate two members of your staff are. I visit this pharmacy regularly with my young child. One member of staff called Claire or Clare is continually rude. Then my last and certainly final visit I approach the counter with my young child to be acknowledged by a blonde hair lady in which I?ve never seen before stating I?ll be severed in a moment as there currently busy. Well within the 12 minutes of waiting I heard your two members of staff degrading over co-workers. Making degrading remarks about over members of staff using words my child shouldn?t hear. Laughing and hugging after each degrading remark with the world at stand still they showed no remorse of distance nor maturity to other co workers. I apologize I didn?t see the other name badge but after the 12 minutes of depriving humans Claire/Clare finally greeted me at the counter exposing that her and her manager had important issues to solve apologized for my wait.Well I can certainly clarify that deflating co workers using vile language in the presence of a child isn?t a important role. Especially being a manager.I shall never be returning to your pharmacy again.Management needs to clearly be tought how to manage
July 2020 by dom Corcoran
Absolutely useless this lot. The NEVER have any medication in stock. Last time my husband tried to get his prescription they let him walk away with an empty box!! Then tried to blame the manufacturer. This time they didn't have stock and didn't return the prescription properly so the other pharmacy struggled to process it. Staff are like zombies band generally don't care at all. Honestly there is little point them actually being open at all half the time.
