October 2023 by Antonino Provenzano
These 5 stars are for Tracy really ? absolute star. She seems to be the main one acting with care towards customers and patients.? as most of the other staff are temporary. The main pharmacist is also lovely and helpful but not always there.Thanks Tracy for all your help over the years. Your a credit to the community.Give this lady a raise or a big end of year bonus !!!!!
October 2023 by Martha Heywood
Do not use, pharmacist does not turn up on time or at all. You have an appointment and you have have to wait 3 days for them to text you.
February 2023 by Katelyn Cadden
So rude
February 2023 by Saskia Fernandez
I luv the staff there always friendly to me shahina isgreat member of staff ....they can't do enough for me in there ...Tracy is great as well I luv the Dr's aswell and the receptionists at arnold are a1 I can't complain with there service they don't get credit enough there a busy little chemist
November 2022 by Mike David
Pharmacy staff are ill mannered and inefficient
November 2022 by adam fawcett
I am giving this pharmacy a 1 star as its not possible via Google to give a 0 star rating. I'm not one for giving bad or damning reviews on businesses however I feel this needs saying.This pharmacy is attached to Arnold Medical Centre, the medical centre itself are absolutely lovely and always ensure a patients needs are met as do the new doctors.However the staff in the pharmacy are absolutely beyond words shockingly bad at customer service.. absolutely awful at approaching customers who are sent to them from the GP after an appointment.Last month I asked my doctor for my monthly medication which was passed to the pharmacy and the pharmacy didn't inform me till 15 min before they closed for the bank holiday that they had no more of my medication left and other patients found this problem too.I allowed it to slide as they actually gave me my prescription to get it from a different pharmacy.However this month I once again ordered my medication via my GP and simply asked for it as the pharmacy to which I was firmly and rudely told it wasn't there.When I double checked this with the receptionist and they gave me the medical code to give the pharmacy I again asked the pharmacist and she told me its not here!! I asked for my prescription to be handed to me to collect at a different chemist, the little lady pharmacist told me " how can I give it you if I don't have it!"I handed over the code given to me from the receptionist and the pharmacist then gave me the medication.I also attended an appointment this morning to which was given something on prescription following a bacterial infection in my chest, the pharmacist again was very rude towards me saying she hadn't recieved it from the doctor..I came back at 2pm giving time for it to filter to them and was told it still wasn't there and had to do the donkey work again.Honestly serouisly avoid using this pharmacy and you will avoid being served by completely incompetent staff who have attitude problems.I have now changed where my prescription goes to a much friendlier pharmacy
November 2022 by Susan Gardner
We have been using this pharmacy for years...as did my mum & dad.Excellent service from 'all staff.' Helpful, knowledgeable, friendly & I give them 10/10. Susan Gardner
November 2022 by Carol Van Mourik
I am a carer I phoned for 1 of my service users to order medication when they delivered it there was 1 missing 1 of her main meds when I phoned they said she has never had it she gets it every month when I disagreed with her I said no I no she has it every month she accused me of being aggressive and told me phone the surgery so I did they said the pharmacy never ordered it just because they can't be bothered to do there job properly doesn't mean they have the right to be nasty to me they would get 0 stars
November 2022 by kim richardson
Awful pharmacy. Never known such rude and incompetent staff. I'll NEVER use this place again.It's a shame because it let's down the medical center.
November 2022 by Chris Smifda
Some of the worst customer service ever experienced and can't even open on time such a shame as the doctors attached its fantastic
November 2021 by Paige
The more mature lady that works there with blonde hair is very rude and unhelpful.
November 2021 by Neil Gibbs-McDermott
This place is very unhelpful and unfriendly. Having a illness which I cannot walk far, they would not do home delivery or increase my Dorset boxes.After speaking Arnold Medical Centre they advise to us Blackpool Pharmacy as Wells is know to unhelpful and unfriendly.
November 2018 by Agnes Marshall
Regret to leave this surgery, great doctors and very helpful pharmacist, I did move my children though only myself as move to cleveleys.
November 2017 by C E
Been using this chemist for the last 5 years on a monthly basis for repeat prescriptions and new. Staff are very helpful and always do there best to help. Great little chemist for the local community
November 2016 by Steve Singleton
use less have poor stock and miss items on your prescription and some members of the staff are very rude !