February 2024 by Rachael Heaton
Poor service, never open on time and incredibly rude. Good customer service and time keeping are still important even within the health service.
January 2024 by Jasmine Nedwell
The staff have never faulted to accommodate medicine for me and my family. One young staff member who works on the till remembers my name. If they run out of a certain medicine the always try to help by recommending nearby pharmacists. Well recommended, especially when the Pharmacies nationally are really struggling. This one is a safe haven. The staff need a pat on the back.
January 2024 by angela edwards
Can't fault this pharmacy at all. Excellent customer service every time. The staff are amazing. Well done and thank you for always being so helpful
January 2024 by Della Cooper
Excellent service, excellent customer service
January 2024 by angela metcalfe
I needed a prescription urgently, being quite ill and unable to attend to collect, the lovely lady I spoke to at 8am was professional and very understanding. The medication was brought by a very nice driver 4 hours later. Thank you for your kindness and professionalism
November 2023 by Mohammed Shafiq
STAFF VERY VERY RUDE NO RESPECT FOR ANYONE PLAYING ON THERE FONE.I WILL BEEN REPORT THIS SURGERY TO HEAD OFFICE OFF NHS.This whitegate NHS walk in centre.this is horrible staff.Name and shame this walk in centre
September 2023 by Asitis100
Pharmacy staff helped me last minute with an emergency prescription and went above and beyond to ensure i got the medication i needed with short notice, it was ready when I arrived to collect it, thank you
July 2023 by Marc Atherton
Clearly says open online walked couple of miles for it to be shut
July 2023 by Stacey West
Worst pharmacy I have ever been too. Never has anything in stock! Didn?t even have any antibiotics after I went to the walk in centre for severe strep throat. Rubbish !
March 2023 by cheryl brockbank
This has got to be the worst pharmacy with the most incompetent staff I have ever used. I have been with Marton Medical Practice for 44 years so it's handy but after continual non delivery, phone calls, days waiting in for nothing to arrive (sorry its still in the drawer) I have finally thrown in the towel and nominated a new pharmacy to get my monthly prescription as I can no longer cope with the farce! Dealing with it every single month is actually making me ill!!
October 2022 by Stemroach Rambler
Be useful if they ever answer the phone, clearly understaffed
October 2022 by Ian Black
Be useful if they ever answer the phone, clearly understaffed
September 2022 by Helen Faz
Many a time this chemist never have the correct medications ready. This week I have been in after 2 months of being seriously ill and no tablets ready. Ive rung and arranged home delivery - no delivery. Today I have phoned 15 times they only answered once I could hear them all laughing in the background then they hung up. I now have no medications which I need. Very poor service from all of the staff and its disheartening when you are ill.
August 2022 by Rose Arathoon
Wonderful Assistant Laura ...a credit to the Pharmacy, thank you so much for your kindness. Rose ?
April 2022 by marnie salisbury
Handy as it's near my doctors and has long opening hours BUT They don't answer the phone.My son collected my medication for me and brought it to me as I was ill at a friend's in Manchester. Some medication not supplied ...they didn't tell him this.I phoned multiple times at various times of the day ,got a message saying they value your custom prior to being disconnected.After not having the medication for 3 weeks I was fit to go in and get the prescription.( luckily and no thanks to them)I asked if there was a problem with the phone " yeah can you hear it ,it's aways ringing as we are busy and don't have time to answer it!" I was told not acceptable at all. Thank god I didn't have to deal with this chemist when I was a community nurse. People often need support from their chemist and if too ill or frail to travel they won't be getting it from hereNeedless to say I'll be changing to another chemist
