January 2024 by ann kearney
Went in there today at 4.25pm and was left for nearly 15 minutes without being acknowledged never mind served. By which time a queue had formed. I had to leave without being served due to someone coughing directly behind me, I have cancer so it wasn't worth waiting around. There was another 2 people in front of me.
December 2023 by Sarah Meazey
Changed to Whitworths after having lots of problems with Lloyd's further up the road. At first the service was excellent, polite staff always willing to help. Now, you can be stood for 15 minutes before anyone even acknowledges your existence. A prescription collection is made to seem like you've asked for someone's right arm and a lot of the time items are missing or I'm told nothing is there. I have to collect a prescription for my wife every week as arranged by the hospital and I dread walking in there every single time.
September 2023 by Linda Smith
Driver always very polite and friendly very professional service 5 stars
September 2023 by Scott Greensmith
Great place, especially if your picking the kids up from the school next door as there is always parking available.
September 2023 by Tamara Czdgb
I am either unlucky or you have the most incompetent staff ever. I understand that the girl at the counter doesn't know much but to talk to a pharmacist who has no knowledge about basic substances like arginine or ketoprofen it's just shocking! How did he graduate or in UK you just need to pass an online course to be a pharmacist?
March 2023 by David Wales
We have used this branch for the last 2.5 years and always found the staff really helpful and pleasant thank you to all the colleagues that work there.
February 2023 by Adrian Lewin
Nothing to add to the to the other 1 star reviews that that has not already been said. Complaint after complaint, apology after apology, and nothing changes. Just to be sure, I am referring to the Waterloo Road branch in Blackpool.
October 2022 by Conor Hartley
Come to this store if u have alot of time on your hands. 40 mins to get a 2 item prescription when i was the only person in store. 10 min for anyone to ever acknowledge me. Waste of time.
September 2022 by Robin Hulse
1 or 2 Terrible counter staff, look like they can't be bothered, I'd sack them.. pharmacist seem ok.
June 2022 by Gill Major
Seems noone takes the time to praise the good service but always have time to complain.This chemist from my experience is the best chemist in blackpool.They always try to help meet your needs regardless of how busy they are. The staff are polite no arrogance, rushing to get off the phone or dismissive nature's and they have a sense of humour. I hate people having several conversations while on the phone e or shouting in background. There is none of that totally proffessional..
April 2022 by Louise Smith
Always a minimum 5 minute wait to even be spoken too regardless of how many staff in there. Farce of place
August 2021 by santosh khyalam
Sorted me with my prescription straight away! Much better service than other pharmacies up the road. Keep it up...
July 2021 by Dean Baxter
Terrible. Opens at 8.30am that's subjective. Pharmacist invariably never arrives before 9.45 am. Always medication missing from the prescription on collection. Who checks these always have to ask for the fridge items despite there being a fridge item sticker on the main bag!!
April 2021 by Trisha Wilford
I have been on the telephone for over an hour and a half, I have been cut off by the staff 3 times . Once they put the phone down without putting it on hold and I could listen to a private conversation!! Then they put then phone down !!! I am looking after my very poorly husband and I am waiting for a prescription that was placed 2 days ago by the Dr as an urgent one on as a Home Visit. I am chasing up where the medication that he needs but I am not getting anywhere!!!! Life is so frustrating and lonely with Covid at the present time and all I want is someone to answer the phone with an answer and not to be cut off!!!!!!
March 2021 by Zena Tonner
Really rude staff always use this chemist as at the bottom of my road but not anymore! I get what is going on in the world but I work in retail my self and there is just no need for it ! After a long shift went to pick my daughters prescription upto be told do not touch anything ! I was stood with my hands in my pocket wouldn't mind but theres nothing to bloody touch ! Ask if they did a product that she usually gets on prescription from dentist to be told no asked if had anything similar no no no really dont understand why people have to be so bloody rude a smile and a simply no sorry would be sufficient.
