November 2023 by Pumpkin Lantern
I can understand why alot of people get upset and angry with the NHS. I came in yesterday for an x-ray for my parent who has a bent finger n we was recommended to get an x-ray by the doctor so we headed up late afternoon. Greeted by an receptionist with an attitude problem n told us to sit down. A couple of minutes in the receptionist started to behave bizzare he started rocking back and forth like a crazy person humming and talking to himself. We were called to the x-ray n there was no fracture but the nurse didn't even bother putting a splint or a bandage to try n straighten her finger all we was told was to take pain relief n that's it. I thought doctors and nurses were super to care for their patient's not just dismiss them. Some hospital system you run.
October 2023 by Ridwan
Outstanding Service...There has been intense scrutiny and pressure on midwives and the teams due to recent tragic events.Me and my wife can say, the team at Burnley General Hospital have been fantastic. A very special shoutout goes to the Post Natal team Inc Louise, Ella, Laura and Zoey.You are a credit to your profession.Thank you for all your kind help and for going over and above throughout our days at the hospital.
October 2023 by Kevin Robinson
Went in for minor treatment said waiting time was 6 hours in and out in 4 all staff were helpful and polite want to give special mention to Ashlyn who treated me explained full procedure and carried it out professionally and they say these people don't deserve decent wage well done sunak
October 2023 by Chris Pritchard
From hobbling in to walking out of the orthopedics centre the nurse's and the doctor where absolutely fantastic with me and everyone else who was there at the time and they do this tirelessly day in day out special mention to jan and thegirl who took over from her many thanks ??
September 2023 by Mad Maddie
What a bunch of wasters! Did not have a clue what they are doing! Sack the lot of them and certainly no pay rises. Horrendous treatment and lied to by head nurse saying someone was off sick! No they went to wrong hospital. Surrounded. Y morons! After that I walked out as no trust in good care when I am vulnerable
September 2023 by Ashley Cook
Its NHS so wait a few months for an appointment and try not to die whilst waiting. Once your in though, you should get looked after.
July 2023 by Diane Banister
My Husband has Been a patient in the Elective centre for both hands carpel tunnel procedure, The care and how good and professional the whole team was, is amazing he?s so grateful that the consultants were brilliant, and he's already feeling better? + all the care from the nurses and members of Staff? Thank Goodness for BURNLEY GENERAL.
July 2023 by Gifty Raju
I felt there were a lot of miscommunications between NHS trusts and others.
July 2023 by Ann Dean
Staff overworked because of people going with a scratch or swollen ankle. I had a 15-hour wait due to time wasting people
July 2023 by Chris Elliott
Would leave 0 stars if i could. They saw my 3 year old boy who had slipped over, took him to x-ray and said he just had a sprained ankle. 2 days on and he's still screaming if he puts his foot down, so we go to Blackburn hospital instead, they do an x-ray and he has a fractured shin bone. The negligence is beyond belief, and whoever the Dr was who saw him needs striking off. I have never been more disgusted or angry in my entire life. I have always supported the NHS but the level of care these days is pathetic, they can't be arsed to do their jobs correctly or they are incompetent (not sure which is worse). AVOID this hospital!!
April 2023 by Margaret Walton
The staff at the Elective Care Centre are warm, welcoming, caring and informative. Nothing is too much trouble. Outstanding care.
April 2023 by dave parr
What a fantastic experience the nurses were brilliant. The consultants was the same .had an colonoscopy they couldnt have made the treatment any easier from start to finish even the car park was cheap £3.50for 24 hrs well done all burnley general hospital???
March 2023 by M M Hasan
This hospital is known for its outstanding medical care and services, as well as its highly skilled and compassionate staff.The hospital has a wide range of specialized departments, including cardiology, respiratory medicine, oncology, maternity, pediatrics, and more. Patients receive top-notch medical care from experienced and knowledgeable doctors, nurses, and other healthcare professionals.One of the strengths of Burnley Teaching Hospital is its patient-centered approach to healthcare. The staff is dedicated to ensuring that patients receive personalized and compassionate care, with a focus on their individual needs and preferences. Patients are treated with the utmost respect and dignity and are encouraged to participate in their care and decision-making.The hospital also places a strong emphasis on medical research and education, with close partnerships with the University of Central Lancashire and other academic institutions. This ensures that the latest medical advancements and best practices are incorporated into patient care, resulting in better health outcomes for patients.Overall, Burnley Teaching Hospital is a highly recommended healthcare facility for anyone seeking excellent medical care in a compassionate and patient-centered environment.
March 2023 by Tara Scott
Appointment for 2pm in opthalmology, had 3 tests and still waiting nearly 2 hours later. Asked for a glass of water to take some tablets for a mirgraine (Half the reason i was there in first place) and recieved a shrug and "sorry we dont have any" by reception
February 2023 by Bob Foote
I had a procedure done in Elective Department at Burnley Hospital I would like to thank the nursing staff and theatre staff for a very professional procedure, they put me at ease throughout the day and kept me informed while I was waiting. I cannot praise them enough, a very hard working professional team.
