Couldn’t get a scan sent to the head office for mandate change, after two attempts. Had to post it myself.No reason not to believe all the other negative reviews.
July 2023
the woman who works as meet and greet kept trying to fob me off to go online even tho i was told by barclays online service to go to branch to look at a bank account for my children! After I repeated myself 10 times the woman reluctantly checked her diary to tell me there are no appointments…laughable really the staff... read full comment
July 2023
Awful experience. Was pushed pillar to post in branch, not one colleague genuinely gave a monkeys to endeavour to help me. I was left waiting over an hour and a half before I was even seen to by the appropriate colleague with the resources to help. Under trained or don’t care?