May 2023 by Ben Tierney
Not one member of staff came to me and my wife. We walked round the whole store and there was no other customers. Terrible
April 2023 by Nigel Bailey
Needed a bed urgently, rang round a few shops all said it couldn't be done, until that is I spoke to Janine at prestige bedsYep no problem she said and true to her word the bed was delivered and assembled on the day we agreed on. I should also point out all this was done over the phone, and we hadn't seen the bed until after it had been delivered at our mum's , and I am very pleased to say. It was better than we expected!ThankyouJanine and Prestige beds
July 2022 by Lady B
Janine was awesome! If you need a bed or mattress go here speak to Janine she really knows her stuff!
July 2022 by Angie O
Janine was awesome! If you need a bed or mattress go here speak to Janine she really knows her stuff!
February 2022 by Michael Coop Rushworth
Janine was great with our requirements for a new bed. Ordered Harrison Spinks. Despite issues with Harrison Spinks, Janine kept us informed and updated. We had a loan bed for a while, and our new bed is a dream. A great sleep and excellent service! Thank you!
October 2021 by William Swift
Fantastic service from a lovely lady who's Customer skills are second to none. Great advice and assistance with absolutely no pressure. The delivery was of an equally high standard, being within the one hour time slot allocated and executed with skill and professionalism by two very pleasant gents who couldn't have done more.This was our third purchase from Prestige and the standard has been maintained, if not improved, over the years. Well recommended retailer.
September 2021 by John Cruickshanks
Very bad buy bed here as I bought a bed couldn't even send me the link to set up the financial payment took them five days before even received and then came to delivery the shop couldn't even pack the whole bed as they missed parts of the bed on delivery and thinks I'm happy with the out come no solution just dropped off the remaining parts outside my house because they forgot it. Not a good place to buy a bed from as they would forget half the parts on delivery. The delivery driver was even annoyed with the warehouse not packing the bed without missing parts. As off delivery and failed to deliver a full bed my parents ask for a discount due to the warehouse mess up they turned down and left us as a unhappy customers. So they don't offer no solution for their mistakes they just accept for messing up but don't offer nothing to keep an happy customer.
September 2021 by 034
Extremely helpful staff member, made us feel relaxed and allowed plenty of time to try out all the beds.We came away feeling very happy with our choice and would (Highly Recommend).Can't wait for the delivery.
September 2020 by Matt Faz
Excellent service. We went to several bed shops, including the usual high street stores who would sell bizarre body pressure technology to try and sell you a bed.. Janine @ prestige however, went through the specification and manufacturing of the beds, giving both pros and importantly cons of each matress. We had our heart set on a particular matress which was more expensive but we were advised that overtime, another matress would give the same comfort over a longer period as it softens whereas the softer matress we wanted could become too soft. This was vital for me as I suffer with a bad back. So we saved money and got the best matress for us and it is amazingly comfortable.Delivery was on time and well executed with a two man team.We also felt no pressure in store and we really liked the family friendly appeal of the store and staff. We will go back here for our next matress and beds for sure!!! Thank you!
September 2019 by Connor Caple
Matthew was very professional and helped us choose the adjustable bed with the comfort level and features we needed. We were able to try different models and mattresses. Highly recommended.
September 2019 by Roger Unwin
Called to buy a new mattress, and were given very useful and helpful assistance from a member of staff. The variable hardness mattress with graphical display really helped us choose the right mattress.
September 2019 by p mctaff
Sells beds
June 2019 by John Parkinson
The lady took us through all aspects of buying a bed without any pressure to buy. The machine to tell us what number of strength of mattress to choose was first class. As was the lady who served us. Excellent experience !.
June 2019 by peter garvin
To expensive and unlike others they try to charge for delivery until you're walking out the door then change their minds well that's to late I went to prestige and got a better deal with free delivery and free disposal of old bed, don't buy here until you've tried prestige it's only 500 yards down the road
May 2019 by Sheila Glancy
Super new bed and mattress, great service and such good help to choose the right one for me and my bad back!! ð??
