November 2023 by mick savva
I came in for an eye test the staff was excellent I was looked after by an excellent lovely young ladies by the name of Samia& Anisha I give them 10 out of 10 thank you
November 2023 by Tina Crossley
All staff v friendly,the trainee optician explained everything and did lots of checks putting my mind at ease since not having a test in long time ,the lady who helped me pick my glasses was good and helpful
April 2023 by Kathryn Bonney
What a lovely team of people ! Eye test for my daughter - staff were all very professional and friendly, as well as knowledgeable about sight etc. All questions answered and clear explanations given at each stage. Good choice of frames and plan for 2 year review with advice on what to do if any problems. Thanks to the staff member who did the initial checks (sorry we missed your name) , also to Julie who completed the process - you were both professional, thorough and lovely. Special mention and thanks to Natalie who carried out the eye test - you are so passionate about what you do, brilliant at communicating with your patients, very reassuring and we learnt so much from you. Highly recommend Boots Opticians Burnley. Thank you
March 2023 by steph richardson
I would definitely recommend this opticians in Burnley.Very caring and good communication.Will definitely use again in the future.5 star.
October 2022 by Mohammad Akhtar
I met a gentleman by the name of Raza at the Burnley branch today. An amazing experience. Very professional , helpful and kind young man. Thank you for your brilliant service
October 2022 by Lauren Elizabeth
Needed a copy of my prescription, I rang up and expected that this would be a lengthy process, the gentleman I spoke to was extremely helpful and this was done in no time, would definitely use again :)
April 2022 by John Lancaster
Good quality opticians, though not as wide a range of frames as some others. The Optician is top quality, giving independent advice should you have a problem, on the choice of treatment and which places are available to carry treatment out. My wife's referral for Cataract replacement by the Optician, in both eyes to an out of town treatment centre was very quick and efficient. An excellent experience.
January 2022 by Zahra Akhtar
Appauling customer service from the young girl with headscarf on the reception desk. When speaking with another staff member she found it appropriate to come and argue when it didn't concern her at all. Won't be coming here again
November 2021 by Brandon Baloch
One of the best Boots I have ever been in my life. Staffs absolutely incredible listen to you properly even they tired but smiles always on their faces they're lovely people honestly I recommend to everyone once in your life you should visit this Boots.Service fast and friendly I didn't even feel I was there first time I felt like I was there before honestly how many people visit this Boots everyday with treat everyone with positive attitude and wonderful smiles they are amazing. We should appreciate their hard work and efforts. Keep your hard works girls you guys are incredible. God Bless you all for a such a wonderful service thank you all.
September 2021 by Chef Abu Suffiaan
One of the best Boots I have ever been in my life. Staffs absolutely incredible listen to you properly even they tired but smiles always on their faces they're lovely people honestly I recommend to everyone once in your life you should visit this Boots.Service fast and friendly I didn't even feel I was there first time I felt like I was there before honestly how many people visit this Boots everyday with treat everyone with positive attitude and wonderful smiles they are amazing. We should appreciate their hard work and efforts. Keep your hard works girls you guys are incredible. God Bless you all for a such a wonderful service thank you all.
July 2021 by Sheila G
Rang to arrange an appointment as I have a black spot and flashing. Was told they have no appointments for weeks and to try SPECSAVERS !!!!!Both myself and husband have been going to Boots Opticians for 10 years.Rang Specsavers who have fitted me in today. I have asked to be removed from Boots promotional material as I feel they have let a regular customer down very badly. I will no longer be going to Burnley Boots opticians or recommending them to anyone.
July 2021 by Mindaugas Vaitiekus
Very thankfull. I'm used second time assistants helped and recomended what i need and answered in all my questions. I strongly recommend that shop.
July 2021 by Mohammed Kamran Hussain
Awful staff, the ladies at reception ignore you and they?re rude. Go to Specsavers, much nicer experience.
September 2019 by James Barber
I visited Boots Opticians for the first time and was pleasantly surprised with this bright, clean and modern space located within Boots.
June 2018 by Lee Jordan
We were planning to go to Specsavers for some prescription glasses for our daughter but thought we would check here first. Very glad we did as we ended up buying two pairs a Ted Baker pair and sunglasses pair as they have a second pair for half price and offered a fairly large 25% student discount on top. Very helpful staff and large selection of frames. Very pleased with cost and service.
