January 2024 by Duncan Edwards
Got an email on 4th January stating my items were at the shop ready for collection, so I called on the 8th to collect them and they had never been delivered. Shop assistant states they will now be here on the11th January. By the time I had got back home I had received another email saying I had collected them. ? ? Let?s see what happens on the 11th
December 2023 by Lucy Gardner
A big thank you to the guys at Halfords in Burnley for sorting the brake fluid for my van ????? always friendly when I go & go out their way to help!! Thank you ???
December 2023 by David Bradley
Brilliant boot organiser just the right size, good product, good value for money
December 2023 by David Evans
Staff were very helpful and even opened some boxes so I could see the products inside. Introduced me to Halfords club and got £5 off bill
December 2023 by Judith Collins
I ordered this on your website with another item. Both to be delivered free. Why did I have to pick this one up from your shop when the other item is being delivered later today????????
December 2023 by Phillip Wolstenholme
Excellent products and service Halfords - would definitely recommend. Thank you so much, see you soon! :)
December 2023 by angela shaw
Excellent quality of service today for fitting my new battery , will recommend and use again ?
December 2023 by Leslie Williams
Buying engine oil for 2003 Mini Cooper. I?m a Premium Halfords Club member, and their app recommended 5W-30 so I buy 2L for £18.99 with £1, 5% discount.Later visit Tescos and they have 5W-30 BMW which is what manual recommends, guess what only £15 for exactly the same 2L Really disappointed by Halfords.
December 2023 by Andrew Whittaker
We had a long wait to be advised prior to purchasing a bike for our Grandson. Apparently, they only sell bikes in boxes these days. If you want a fully assembled bike ready to go on Christmas day, you have to pay an additional £10. So a bike, with safety helmet & gloves, cost us £350 plus. Not enough for 'free' fitting, the boxed bike itself, has to be valued by Halfords at £350 minimum. I'll post another review once we pick the bike up on the 20th of December!!
December 2023 by Lala Set
Very very poor service ordered a car part the email and text message said would be ready for nxt day at 4pm went nxt day was told to come back nxt day went back nxt day again now was told come back nxt day and the staff were ok except for one chubby lady who is in a shape of a lemon was very rude and wat you would call very gobby who didn?t care about the frustration the customer is going through because that car has to drive someone to and from work and it?s 4 four days no sign of the part yet. car is parked up and no job for a week they call it express parts think twice
November 2023 by Lilian Mckittrick
Immediate friendly service.unusually it was a woman who fitted the new part and very efficiently too. Well done.
November 2023 by Mark Phillips
Served by Ryan and it was a great experience from start to finish, helped with every question and couldn't do enough for me.Thanks very much Ryan
November 2023 by Dell
I was told by Halfords site that i could bring my escooter to the burnley halfords and theyll switch the innertube for me as I dont have the tools or the know how. The manager was obviously in a bad mood and took it out on me and refused to do it - i'll never buy anything from halfords again. Very unhelpful and obnoxious. If I'dve been a tall blonde in a skirt he wouldve helped, i'll stick to amazon from now on. Zero stars arent allowed or the manager wouldve got them. You've now lost 7 customers as I've texted them all
November 2023 by Trevor Lingard
Ordered item for collection. Traveled 14 mile round trip. Item not as ordered. No alternative. Refund actioned but not paid yet into my account. Very disappointed with Halfords Burnley.
October 2023 by Neil Baxter
visited the Burnley store at lunchtime today to get a new wiper blade and windscreen fluid. The young lady on the checkout was just so friendly, helpful and thoroughly professional. A credit to your company.
