March 2024 by Lisa Bagshaw
Great location for my needs, food was excellent with a really friendly team from reception to
March 2024 by Donna Adcock
I have just spent the night here with a caladinion trip, I let them know in advance I was gluten free, and to be honest I wasn?t expecting much, so I took lots of snacks and some gf pot rices, it I was so surprised, the manager who was an amazing young lady, came to talk to everyone who had dietary requirements, I have like a steak stew, veg and chips, I was assure they used gf gravy and the chips had a separate fryer, it was delicious, oh and soils to start and she got me some gf bread as well, we were served at the table while everyone else had to line up. We got back to our room and it was super cold and our phone didn?t work, so I popped down to reception, she came back up with me and had a look at our heating, as it was cold she supplied us with a plug in heater as well, I was absolutely blown away by the customer service. Then at breakfast there is a list of all of the foods and what they contained, but also what you can get cooked gf for order, again the staff were amazing.
March 2024 by Lisa Milner
Just returned from a two night stay at the hotel and couldn't fault it. The staff were amazing. Made us feel very welcome from the moment we arrived. The hotel shared areas, bedroom and ensuite were all spotless. The buffet breakfast was well stocked and a good temperature. As for location, the hotel is right next to the motorway so expect some traffic noise. It is about a 30 minute walk into the town centre but less than 10 minutes by car. We returned from a night out in a pre-booked taxi and it cost £6.50. This was our forth visit to Burnley in the past year and by far the best hotel we have stayed in. We won't book anywhere else in future and will certainly be returning in May.
March 2024 by Chris Poole
Excellent stop over for a couple of nights whilst working local. Clean, modern and as a holiday inn, you know what you are getting. Food was decent too.
March 2024 by M B
Practical, confortable, value for money.
March 2024 by emily may
My fiance booked on the website what advertised it at £105 after he had checked out , he checked his bank to see that it was double that , it's abit of a rip off is that , to advertise as a certain price but then double it , he cancelled the room maybe 5 mins after he booked it once he realized he had been charged double the amount advertised , but he didn't get a refund at all but yet he cancelled 2 maybe a day before we was going to stay what a rip off , I won't recommend anyone to stay here , it's a joke
February 2024 by Z D (Zacitup)
About seven years ago, I stayed here a few times and I?ve never wrote a review. A few months ago, whilst driving back from Cardiff to head back to Aberdeenshire, I stopped at the Holiday Inn express in Burnley. As a IHG platinum member, I was really impressed with the high-level of customer service. Staff were very helpful, polite and extremely friendly. I wasn?t expecting such amazing staff, they did go above and beyond.The room itself was pretty good, unlike other Holiday Inn Express hotels, this one had an iron in the room and a desk area to catch up on work. The bed was very comfortable and I had a decent sleep.The breakfast, which is free was very decent, and they gave me a vegan option, which again I didn?t expect.The bathroom had a power shower, which was great. The hotel is in a nice quiet location and is very peaceful.I highly recommend this hotel any day and if I need to stop off in the future, I will definitely be staying here. It was a delightful and pleasurable stay. I definitely got a warm Lancashire welcome.Rooms: Fantastic room and very comfortable bed.
February 2024 by Matthias Berens
Rooms: Sauber und funktional eingerichtetWalkability: 20 Minuten vom Center und Stadion entferntFood & drinks: Theke mit gezapftem Bier
February 2024 by Lee Slinger
Nice clean rooms, staff were friendly and efficient. The aircon was a bit
February 2024 by Marcin Majdczak
Another great experience, especially thanks to amazing reception staff ?
February 2024 by Shakeeb Anwar
Nice hotel within a reach of boohoo. A bit disappointed with the breakfast option. The AC in the room makes a lot of noise.
February 2024 by Ben Shatford
Hotel was clean. Rooms were in good condition. Breakfast is typical holiday inn express. Powered eggs bacon sausages. The main issue I had was with checking out early charging full night stay. Checked out at 7am never had na issue at any other holiday inn or expresses. Especially when booking on a corporate rate.
January 2024 by Stephen Altoft
Nice rooms . friendly girls on the breakfast
January 2024 by Graham Bulcock
Very nice ?
January 2024 by Parul Patel
Great location and staff but let down by noisy air conditioning, even when told staff was informed to turn fan speed down but noise didn't change. Not the best sleep as had to switch it off and cold room in
