November 2023 by Tracy Doherty
Thank you for the great service which was quick and efficient when changing 3 of my tyres. Paul has been very patient when I called in every few months for the team to survey my tyres when they were getting close to being changed through a leasing company. Thanks again for your patience. ?
November 2023 by C G L Smith
The service was great. Very helpful friendly staff.The job was done fairly quickly, well faster than I expected.My only gripe was the cost! But as the price of everything has shot up in recent times perhaps I shouldn't have been so surprised.Please convey my thanks to your staff.
October 2023 by tea3man
Walked in and asked for a quote for new front brakes and disks for my car, was told that I?d have to book it in so they could inspect it? I said I just wanted a quote for new brakes and discs regardless of any inspection and he just repeated himself going round in circles, seems he didn?t want to assist me, so I rang the Rochdale branch of Kwikfit and what do you know? Instant quote very polite very friendly, what?s your problem Burnley? Are you selective with your customers, please investigate and respond cause I really would like to hear how you can justify this.
October 2023 by C L
Booked car for m.o.t. Easy to book my car for mot online. Good choice of days & times to choose from for convenience.Friendly guys and the emailed inspection/ health check report was very informative, never had that before. Would recommend & use again.
October 2023 by Christine Beard
Always very nice and polite, as I'm a senior person and they always look after me. Can ask about my car they help me, I always feel comfortable. Thank you. Great Lads.
October 2023 by Elaine Rhodes
A few days before I had my car serviced by a main dealer. They informed me that I had a puncture that was not repairable. Fortunately for me they did not have a tyre in stock.I went to Kwik fit because I was expecting to have to have a new tyre.When I went to pick my car up I was told there was a nail in the tyre and they repaired it.
September 2023 by John
Pete the mechanic was fantastic and very professional. Everything was done to a great standard. Couldn't have asked for more.
September 2023 by Hannah Partington
Paul and the team provided an excellent customer service experience. Punctured tyre was fixed quickly even though we came in without notice and despite the centre being busy. Other tyres were all checked too and we were given advice on when we should be looking to change these. Will definitely be back. Thank you.
August 2023 by Angela Sutherland
Actually better than I remembered, booked in for a slow puncture and sat in the waiting room while they pulled a nail from my tyre. Quick service, now back on the road so happy enough
August 2023 by Marian Stewart
Was very happy with the service. Came in with a suspected puncture. Two people were in front of us. So we went for a quick coffee break. When we came back the car was already up on the ramp being sorted. It was just a puncture thankfully.
August 2023 by Sean Ellison
Great service replacing 3 of my tyres, works were done quickly and with minimum of fuss. Team kept me updated as works progressed. Very happy to recommend.
July 2023 by David Toddington
I didn't appreciate the pressure selling, telling me that all 4 of my tyres needed replacing due to their tread depth, which wasnt true, and the use of words and phrases like 'dangerous' and 'tyres could blow at any moment, especially on the motorway', before then telling me they only had premium brand tyres in and it would cost me close to £800. Absolutely appalling - I checked my tread and know that my tyres are fine. I only went in for a puncture repair, which I eventually got after turning down the pressure selling, which was £35. I dread to think how many people fall for this pressure selling.
July 2023 by Cathy Blakeley
An excellent service provided by Kwik Fit Burnley. After booking online for an air con check, the service received by the team was excellent. They explained the process and wait time and our air con system was fixed within the hour quoted. Would recommend.
June 2023 by David Hardacre
Paul was excellent! I phoned on Saturday morning, he booked me in for later that day, and had tyres fitted in double quick time. Excellent service and always my go to place for tyres.
May 2023 by Brad Frayling
Brilliant service, I arrived to have my air conditioning re-filled and the service was efficient and straightforward. I will return 100%. The gentleman who assisted me explained how the air conditioning system works and how to get the most out of it.Many thanksBradley, Logic Fire & Security
