March 2024 by John Beggs
Brilliant service for foreign exchange. Called in Wed afternoon to get 250 AUD, ordered and in store by 11am Friday, plus a courtesy call as promised to say they were ready. Excellent.
February 2024 by Liam & Grace
Really helpful agent Anna! She was brilliant from start to finish and got me a really good deal!
February 2024 by john kelly
Just booked a holiday to Tenerife at Burnley tui. Anna, who booked our holiday for 4 adults put us at ease straight away. She was very polite and knowledgeable. And went through all the details slowly so we understood everything. Would definitely book through her again. Thank you Anna.
January 2024 by Jordan
Recently booked holiday through the Burnley store, liased with Louise on her day off and even though she wasn?t in was very helpful and got Anna to ring me. Anna was great and got the holiday booked.Thank you to both Anna & Louise
January 2024 by Pino Musso
Robert at the Burnley branch was very helpful. Professional, efficient and friendly.
December 2023 by Leigh Roberts
Rhea and the team are amazing. Brilliant service start to finish
December 2023 by Christopher Bennett
Anna was great, she helped us plan and book our honeymoon. Everything was thought of and made us feel looked after. Thanks for all your efforts!
December 2023 by Paul Young
Massive thank you to Nicola helping me with my booking to Lapland to see Santa and the gang. Excellent customer service and easy and efficient experience. Highly recommend to Nicola and all the team Merry Christmas ? ? ? and Happy New Year ?
December 2023 by peter herdman
Yet again very very good service again from Louise in burnley found my hoilday and what I needed and match my price this is why I will always use tui to book my hoildays the staff are all very professional and all ways offer you a coffee whitch makes it that more perfect love this place thankyou you Louise you are number one
November 2023 by russell daley
Went into shop to book a cruise. The service I got of Anna was exceptional. I was talked through everything I needed to know. Wasn't rushed just at my own pace. Customer service was first class.
November 2023 by Sharon Charlton
As a person that has always booked most of my holidays online, I just wanted to thank the TUI store in Burnley for the exceptional experience and knowledge they have. I found a Caribbean P & O cruise but wanted Manchester flights and was told by P & O that only London or Birmingham flights were left. Louise at the Burnley store was so helpful and found me the cruise I wanted with Manchester flights, which included a premium seat for not much extra. She booked and confirmed everything so quickly and efficiently, I will definitely be calling into store next time I am looking and can highly recommend them, thank you Louise!
October 2023 by Stephanie Heys
I went into store on Wednesday and was attended to by a fantastic apprentice named Anna. I have not booked in store previously but will most definitely be doing so from now on. Anna was very knowledgable, patient and found me an amazing deal to Thailand. When she told me she was on an apprenticeship I was blown away - what an asset to TUI Burnley store and I wish her all the best with the rest of her training - thank you.
October 2023 by Lisa Parsons
I would highly recommend if you are booking a holiday to book in store with Rhea, nothing is too much trouble , and has booked our amazing holidays in the past from the Blackburn branch , we had a slight issue no fault of Rhea?s as we stupidly booked this particular holiday online, we then ran into issues with the hotel , I was getting nowhere and getting stressed , I popped into Burnley and found a TUI Branch, I was met with a familiar face Rhea who is now based in Burnley , she managed to resolve the issue there and then now leaving us very excited for our holiday in Mexico next month , she also arranged our wedding in Jamaica 5 years ago , which was also amazing .. I will definitely be continuing to book all our future holidays in the Burnley store with Rhea , the rest of the team are friendly too ?
October 2023 by warren anderson
We have booked an all inclusive holiday with the TUI store in Burnley. Saskia helped us with all our holiday needs and made us very welcome. Great service, will definitely use Saskia and the Burnley store again.
October 2023 by Emma Jackson
Robert went out of his way to try and find us a holiday last minute as ours had been cancelled. Excellent service, will definitely go in to store next time I'm looking to book a holiday.
