December 2023 by David Thornton
Bought 3 x 5L of mixed paint. Looked awful when I opened it, nothing like the swatch (which wasn't there fault I suppose) So I called the Chorley store and they just wasn't interested at all. So thats £140 down the drain and now the 3 for 2 offer has finished. They could have offered something, as a gesture of goodwill a discount or something but weren't interested or helpful at all. Ah well its off to homebase to buy some more!
December 2023 by Anne Lockett
Went into this store for some rock salt . The members of staff were so helpful .Amazing customer service
September 2023 by Alicia Gee
They are an absolute disgrace with their customers. This isn't the first incidence we have had with b&q in Chorley before. Recently when I was 8 months pregnant I was buying some adhesive spray for my babies wallpaper art. I got asked for my ID as it was obviously a product to be sold over the age of 18 I'm 22. I showed my ID and got it turned down because it says "check 25"! If the manager of such a company knew basic guildines they would know you only have to be 18 but check their ID if they look under 25.My partner age 23 goes in today to buy an axe saw for our connifers ID him , absolutely rude the way he got spoken to. I just think it really needs looking at because it puts anyone off buying anything if your under the age of 25 unfortunately Wickes it is.
September 2023 by Andrew shaun Tomlinson
It's okay for your d.i.y need and it's local to get to, but one in bamber bridge got more things in .
September 2023 by Farhan
Staff walking off after seeing customer going to click and collect desk. No help what so ever first and last time at this branch ?
August 2023 by Martin Reddington
Looks a bit neglected. Asked for materials off raised storage location but couldn?t have them as fork lift broken and no staff to use it any way.
August 2023 by Kp
They always have exactly what I need. Staff are always pleasant and helpful:))
August 2023 by Mark Poole
As you would expect, it had everything you needed for home improvements and DIY. I bought some paint for the bathroom and was very reasonably priced. Everything well laid out in the store and the staff are a friendly bunch.
July 2023 by MIg Py
Like any other B&Q in terms of shop layout and articles, but I found the staff extremely polite and professional on the 2 times I've been there.
July 2023 by Adam Sumner
Easy to find everything well laid out, really friendly staff
July 2023 by Daniel Bakewell
Not all the facilities of the bigger stores but most things are stocked and very helpful staff. Paint matching is excellent.
June 2023 by Jo Dixon
Local store, friendly staff, well stocked, plenty parking, everything you'd expect from a B&Q. Prices have gone up a little but then again so has everything these days. A good selection of plants and remarkably quiet for a bank holiday Saturday.
June 2023 by Grant Gillespie
Great store for the handyman, partner and trade specialist.Not enough variety of paint rollers or Makita power tools.Better stock and variety than wickes. Nice to touch and see tools instead of over the counter or on line?..
June 2023 by Christopher Houghton
Good for most generic DIY jobs. Helpful staff but now self service tills can be confounding. ??
June 2023 by Joshua Pritchard
Somewhat small B&Q compared to many somewhat close. Last time I asked for a product they didn't even have any, know when they'd have it back and didn't offer any alternatives or advice. Some staff are lack luster, I'd go here only due to proximity but others are preferred.
