November 2023 by Richard Venn
I paid for 48hr delivery and up to now its now been a weekThe 1st delivery attempt was Wednesday. I received a message stating my parcel was unable to be delivered, they will attempt a delivery on the next day. The following 2 days came and went with no delivery, so I popped around to Chorley Delivery office on Friday, to find they are only open from 08.00am to 10.00am . Only a 2 hour window, when most people are at work, what a joke.I then arranged a redelivery to my Parents for Monday using the Royal Mail App.On Monday I receive a message stating the deliver will be between 7.30am and 7.30pm. My Parent waited in all day, then at 18.06 I received a message stating that they had attempted to deliver my parcel but were unable to due to it being inaccessibleI rang my Parents who have been sat door watching all day to say they missed it, but it turns out no one had been.This is some more Royal Mail lies.I am absolutely disappointed with them, and feel totally let down.You should pack up and let another company take over.
May 2023 by Jon Harwood
Useless said they had attempted delivery yesterday and this morning at 6.07 am what a laugh as they never deliver that early and also they know the code for the door they are rubbish royal mail.not worth 1 star .Update they sent it out another day so got it eventually after a lot of mucking around .
April 2023 by David Finch
something that is supposed to reflect royalty, should at least be organised. But the opening hours listed online are not the actual opening hours. It's not difficult to update your opening hours. Owd Lizzy would be spinning in her grave. Charles get this fixed. Your in Charge, aren't you. You have big boots to fill.
January 2023 by Charles Hilditch
Staff always helpful and polite when dropping off parcels.
December 2022 by Kevin Lunn
Absolutely useless never answer the phone shame on Royal mail
October 2022 by Marc Higham
Ridiculous. I needed my parcel for work. Thanks a lot
September 2022 by M Gray
Everytime I go there the office is closed. It is a nightmare.
June 2022 by Ellie Penney
I was meant to receive a parcel today by 3pm. However, I have just had an email to say that ?my Parcel has been requested to not be delivered today.? Who requested this?? Not me. So I would like it to be delivered on time please as it is not yet 3pm. I think this is laziness from the office and it needs to improve.
May 2022 by Sanda B
I've been to pick my parcel up today, only to find out that they close at 6:30 pm and I've arrived at 6:32 pm, because the online hours haven't been updated!? What a joke of a place. Change the bloody hours online!!!
May 2022 by Ivy Fisher
Can all Post man and Post Women Please go round not walkover our plants please
July 2021 by Ben Park
Had to collect a small parcel this morning as website and google both stated my local office was open until 11am. I got there in plenty of time 10.15 am only for the office to not be open and changed there opening times to 10am. If they would of changed the time online I could of got there on time. I couldnt manage any other day due to being a keyworker and working lots of hours iam not able to get to the sorting office any other day.
July 2021 by Gordon Gray
Tracking says ? we will attempt to deliver your item today?. 21/10/2020. Still waiting 4/11. Tracking not changed. Worker on phone tells me it?s gone to leyland, worker at leyland says it?s still at Chorley. Useless altogether.
July 2021 by Stephen Naylor
Useless service. Assuming you actually work a job (and are not sat at home all day) you now have no opportunity to collect you parcels since they changed their hours. Not even one late opening/evening per week. Pathetic.
July 2021 by Andrew Evans
I was advised after numerous calls Thursday was open 08.00 until 20.00 as I work late got there at 19.30 to find it closed wasted journey what are they playing at. Get it right stop changing hours it even states its open til 8pm on there website totally disgusted as I work out of town
July 2021 by Graham
So how many items a day sent by suppliers lands at Chorley depo for the items to vanishes into thin air?Do you do right of search of the staff and management at Chorley depo?
