August 2023 by Ahmed mujtaba
Very rude and unhelpful and rude staff wont help you look for anything. I asked a member of staff today to help me with an item he told me can you not read its for tommorow, wouldn't advise me on anything told me check on the tablets whereas people that came behind was getting help on the desk. Won't be coming back again
May 2023 by Gary Wright
Friendly staff, always quick with my orders. App works really well too.
April 2023 by Rob Mc
Staff are not helpful on Saturday mornings
February 2023 by David Edwards
Super helpful as usual
December 2022 by Mike Morris
The item I wanted was not on stock however the gentleman who I spoke to checked to see if it was at another store and it was so I was able to go and get it there.The gentleman I spoke to could not have been more helpful. A very positive experience.
November 2022 by Francis Kellett
Knowledgeable staff. Very helpful. Great prices.
November 2022 by Nick Ormerod
The staff do their utmost for you, but on the few occasions I've been there I haven't always come out with the quantities required or the product I went in for. Usually in for next day though.
October 2022 by Will Burchell
Very handy trade counter for household and commercial needs. The brand is part of the B&Q group, but less expensive. The staff are really helpful, second to none, well done!
October 2022 by Norbert Szabó
The best DIY shop! Friendly staff, fab customer service, absolutely recommended.
October 2022 by Juile Clarke
Very helpful and stocked everything I required
March 2022 by Alan Hughes
Staff here are very knowledgeable and all seem to have a good and positive attitude. This branch holds a good stock, if they've run out of something, they'll happily ring other local branches and get the items transferred. Brilliant
February 2022 by Gordon Turner
Great service every time I go very helpful staff
January 2022 by John Prayle
Click and collect is great - just make sure it's in stock at the store first
December 2021 by R Redfern
Good place for some DIY stuff. Items are usually in stock here (or failing that at their Leyland branch) so no waiting 24 hours+ for an item.Some stuff can be more pricey (branded like for like comparison vs. otheronline retailers). Screwfix prices are usually appear better value than B&Q.Use the order online and use the counter collect where they SMS you usually within the hour to say your order is ready to collect.Call straight in and you'll get an interrogation: Name, Postcode, House number, email and telephone/mobile... even if you're a registered customer.
July 2021 by Phillip Charnock
Unfortunately only one of my two products ordered had actually arrived when I went to collect. The guys explained that it should have been there to collect ss Parcel Force had delivered it but they could not find it, I guess these things happen. They were apologetic and re-ordered the missing product straight away so hopefully I will be successful in getting my order tomorrow
