February 2024 by steve parker
Every time I walk through the doors I'm met with a smiling face doesn't matter who is serving your staff are brilliant and your one stop butter has me eating dairy again
February 2024 by D D
Awful customer service from the male who answered the phone this morning. Refused to answer any questions just gave a repetitive response of our policy if you have anything missing is to contact just eat. I phoned to ask why the item was missing as it is in stock in store right now, £25 out of pocket right now. So thanks for helping me understand why I am out of pocket... oh wait, maybe not.
January 2024 by holl
To expensive
January 2024 by Michael Jolly
New years day, advertised open at 9am, went around 20 past and closed, this is not the first time they've been closed when they're meant to be open.
December 2023 by George Hudson
Staff are lovely, store manager is awful, so are the companies management. Area manager Scott knowingly left staff without a working toilet for 13 months of the pandemic, pop in formal complaint and it's fixed within 4 days. The epitome of the word scum.
June 2022 by S ?Shee? T
Good convenient shop. However, I went tonight at 21:20hrs and the door was locked despite that it is supposed to be open until 22:00hrs.
January 2022 by nicola ridehalgh
Ordered some items on just eat because I have covid and can't leave my house, the driver decided to only collect one of my bags of shopping! The store personally called me to let me know he had left without one of my bags, unfortunately they or myself could not contact the driver personally so it would be a case of trying to get through to someone on just eat, which would no doubt take forever! So they went above and beyond and payed for a separate taxi to deliver my second bag of shopping which was left behind by just eat. So a big thankyou
March 2020 by Jo Day
You advertise a closing time of 11pm. At 10.50pm a very rude member of staff shouted at my partner as he tried to enter the store, screamed we're closed in his face, and slammed the door!
March 2019 by Leighton Myles
good staff very helpfull
April 2018 by Matthew Clark
Friendly enough staff , should change opening time from 7am to â?? Whenever someone turns up for workâ? as itâ??s rarely open on time.
January 2017 by Janine Golding
I just want to say that the staff and service at One Stop in Colne is second to none. I had accidentally misplaced my purse in my bag which resulted in my purse landing on the pavement outside the shop. A wonderful samaritan handed it in to the shop and I received a call on my mobile to say my purse had been handed in. I was literally 5 minutes away when they rang. Everything was in the purse and the shop assistant who returned it to me was amazing. Thank you so much whoever you are. This shows there are some amazing people in this world and I'm glad to be around them. THANK YOU WHOEVER YOU ARE XXXXXX
