December 2023 by Daniel Booth
Better than a lot of the other ASDA stores I'm used to back where I used to live, the staff were really helpful and patient with us as well. It was a nice visit.
December 2023 by Elaine Moore
Big store the layout is very weird. I like straight aisles so I can go up and down. Their front aisles end in the middle of 2 back aisles making it more difficult to know what aisles you've done. More expensive than a lot of supermarkets but if you are a savvy shopper there are bargains to be had
December 2023 by Simon Cockcroft
Massive queues at the check out with several lanes unmanned and other members of staff stood around chatting. Said good morning to the lady at my check out and got no response until I forced a response. Very miserable staff. We got the store made pizzas, awful when we ate them. Nowhere near as good as Morrisons pizzas. NEVER again. Aldi and Lidl, even HomeBargains are better than ASDA
December 2023 by SuperBC10
Good gracious! Has anyone seen the audit video on YouTube of this store? It beggars belief! The total ineptitude of manager?s and security. Appalling how they treat a member of the public.
December 2023 by Aqua Jet
Self service assistants customer service is disgusting. More than once we have had an issue with this. Staff training needs to be addressed as the attitude of the staff is very under parr
November 2023 by John Boy
Very busy store got everything we went in for positive experience
November 2023 by mike ///
Checked website for availability of an item at my local store which said low stock. Drove there only to find they only had a damaged one left. checked with a member of staff who said none left and none on order.Ordered item on line for click and collect and paid 50p for collection slot plus £3.00 minimum order charge.Day i was due to collect item i rcd a text message 1 hour before due to collect message said order cancelled message.Total waste of time
October 2023 by B McC
Seems to have most things most of the time. Although later on in the day the shelves get a bit empty. Crusty bread goes quickly. You can order George online and have it delivered here free of charge. Parking free.
October 2023 by Juvel Warwick
I order online from just eat as I've had problems ordering through asda site but twice you have left items out of my order this time you left out 3 items altho I was charged for them and the time before you left out one item as well but I was charged for them I was not happy about this at all as the rest of my groceries were delivered to me don't get me wrong your food is lovely it's just you left items out of my groceries shopping and no substitute put in neither
October 2023 by Stuart Beech
A well stocked store but the managers need accountability training for when issues ariseResponse to ASDAs reply:You advise that you will get this raised for improvements but surely you want to take more information from me first? For example the problems I have experienced with staff?Response to ASDAs 2nd reply:We visited the store on Saturday 20th September to complete a full grocery shop. When we got home we found a number of small flies inside a pack of sealed mushrooms.We contacted the store directly that evening and at first they offered a £10 gift card, which upon reflection was unsatisfactory as there could have been contamination onto the rest of the fresh food which we had to dispose of out of principle.With this in mind we called the store again the next day and spoke to the "manager of food" who made accusations that we were irate which couldn't be further from the truth. I think given the circumstances we were very polite. The manager made the excuse that the supplier is at fault for this issue, however we purchased the item from your store and the appropriate quality checks should have been carried out in store to ensure this did not happen.We visited the store today to provide video proof of the issue and we were given a gift card which more than covered the fresh food which had to be binned. More accusations were made about our attitude which again is simply untrue. It is regrettable that we were informed that the calls to the store are not recorded.
October 2023 by Robert Foster
Good amount of parking. Good selection of goods. Just changed the fridges which are really fogged up, so it's a little hard to find things. Fruit and vegetables aren't very well stocked at tines.
October 2023 by George Taylor
We returned a vacuum cleaner without a box without a receipt we delt with Christine on customer service I have never met anyone so helpful in my life she to heaven and hell to help us I cannot praise her enough God bless her ?
October 2023 by MARK RATCLIFF
Good place too shop. Not as big as the blackpool store but good for general shops
September 2023 by Bernadette Richardson
Free parking. Plenty of space in the well signposted aisles. Self service and manned counters. Good range of products.
September 2023 by Craig Stone
Wide isles, sensible layout, usually well stocked unless going towards the end of the day. Plenty of parking spaces available
