October 2023 by Steven Wilson
It's a bog standard pizza, not terrible, just mehNice
September 2023 by 965jaynel
Check in was fast and easy, caravan wasn?t up to expectations to say it was cleaned before we arrived, reception lady and activity man was lovely, but pool staff was a shame. Left on the second day as it?s not a single parent friendly holiday mainly suited for a 2 parent/ 2 adults which was a shame
September 2023 by louisemS4635IK
Caravan was very clean and tidy lovely caravan could not fault it.site is nice easy to travel to Blackpool and Fleetwood. Enjoyed the stay very much will return in the future. On-site shop was expensive shopping in Blackpool cheaper. Thanks for a great stay.
September 2023 by Cassie B
Arrived for a 5 day stay. Carvan was very clean, beds all made up and all cutlery and bathing areas clean. The complex was literally a 2 min walk. The venue was very nice, arcade soft play for the little ones. The entertainment was great too. My daughter had her 3rd birthday here and was so happy to meet the seaside squad. The staff are amazing here too especially Carlos and sue on reception! Absolute credits to haven. We missed out on make a bear on the Tuesday (my daughter's birthday) so Carlos arranged for my daughter to make one on the Thursday FREE OF CHARGE! The most kindest gesture!. We booked swimming(free) adventure golf(£5pp) The only thing that was not so great is the mash & barrell pub/restaurant. The prices are shocking. Nearly £6 for 2 cokes! We had the steak and was asked how we wanted it, we said 1 Medium 1 well done. They both came cremated! Very though and hard to chew. We paid £44 for 2 dinners (2 4 £18) £1 kids meal 2 cokes and a rekorderling bottle! That was the 1st and last time we went there. Fish and chip shop on site was very nice , the do have specials on the counter. The mini market was reasonable and the staff were very pleasant. All in all This park is very nice, as are the staff. It's just the prices in the pub are ridiculous. Will be returning 100% but will not be using the mash and barrel
September 2023 by Keith S
Nice clean caravan. Good facilities. Friendly staff. Easy bus into Blackpool. Food was good in all of the venues. Reasonable prices for most things. Flat site for the most part therefore easy walking distance to facilities. We are a retured couple but there seemed plenty for kids to do.
September 2023 by I2924ERshannonj
We had a great stay at haven Cala gran. Caravan was clean. Facilities were great. We were mainly in Blackpool for the week but had best of both worlds and the weather was amazing. What more can u ask for? Thanks for having us!
September 2023 by Frasermike123
In 2021 we booked two holidays with Haven Marton Mere in July and September 2021, after our July holiday we knew the site was not for having a bus service arranged by the site, during that we checked out Gala Gran, and loosing our deposit for the Sep 2021, we changed to Gala Gran, and we find the holiday different, being able to use both the site amenities and public buses off the site. Then in 2022 we tried East Coast but although it was a change we did not enjoy it the same. So 2023 we came back to Gala Gran, what a let down, from the start fault fixing. arrival Day, reported freezer shelfs and trays not fully cleaned, and then extractor fan in bathroom not working. Both fixed same day. 2nd day found caravan had no tin opener, as we only released this after 6pm reception was closed, went to shop had none because all caravans were supplied with one. Morning day 3 checked all kitchen items as our caravan sleeps 6, you would expect to find six items of cutlery, some only 4, others 5, one item 6, one item 7., no tin opener. Reported to reception young girl on desk hard to expel your true feelings on one so young. She said she would get over items to us, 2 hours later they arrived (plus many thanks to mash and Barrel Staff who kindly opened tin the night before)? Then why I noticed I'm not sure but the powder fire extinguisher in the kitchen area caught my eye, having been an officer of a Local Club I knew the importance of Annual checks, the extinguisher was fully empty. 2 years old, no evidence it had been checked, with no fire blanket in the caravan that is clear evidence of poor checking ? The site has clearly been poor managed, and no way will I return.
September 2023 by Family12342
Where do I start well not all the correct beding was supplied when we unpacked in the caravan blood stains on floor in small bed room shower not draining toilet door lock kept locking you in toilet garlic staining on sofa seats so reported that and more bedding arrived toilet door done no comment about the rest . So we then went down to restaurant for a meal there was a special for £16 there was a choice of upgrade on gammon steak meal so asked for that only to be told there was no selection on the girls tablet for that option and was told it should not be on menu the girl then went to great lengths to explain this to us as if we came from another planet was downright rude will not visit this camp again.
September 2023 by jennygY1810ZV
Good Mini Break especially as we got amazing weather but cleaning standards very poor. I booked a caravan from 31st August to 4th September for myself and family 7 of us in total Caravan great size and travel cot and high chair were outside ready to unpack when we arrived sadly high chair needed a good clean before use. The site as entertainment if you wish to go to the show bar kids entertainment was good and shows were good no complaints on the entertainment the Mash and Barrel nice relaxed area did not eat in but had drinks all ok bit pricey but that's no different than other holiday venues. We booked activities swimming, crazy golf and kart hire all great fun shame pool is not bigger and you only being able to book 14 swim sessions was poor as originally my booking was for 8 of us so on second day one of us would have missed out on swimming but only 7 of us came on holiday so none of us missed out at swimming. The sessions should match booking size as I am sure it does effect larger groups. Now the bad bit the thing that let the haven cala gran holiday park down was the cleaning and cleanliness of the caravan and the site our caravan was dirty and I think it be better if beds quilts and pillows all had protection covers and bed linen was on our quilts so was unsure if it was fresh it did appear clean and did not smell only bedlinen I knew was clean was cot linen and pull out bed sheets. The amount of dust in caravan was alot and door way mat was covered in dirt and hair the mop bucket was full of cigarette buts so was the outside of the caravan and windows of the caravan were filthy. We also found outside area near play park and golf dirty and ashtrays full of cigarette buts I know people are scruff and lazy but your staff should be regularly be keeping areas clean wasps were everywhere due to plastic glasses and sticky tables same in entertainment area tables full of glasses etc not cleared and cleaned away regularly I understand lots of people pass through the area but cleanliness should be a priority especially where children are and many of the children we met had additional needs and its important to the health and well-being of them and their carers and everyone who uses your services. Myself and my husband did enquire about purchasing a caravan but the up keep of the caravan is very worrying as they are not a cheap purchase and the caravan we stayed in was good but the oven had shelves missing the fridge was not clean and caravan was not as clean as it should be and I feel maybe the site should have monitoring of the vans while people are in them ( just a check during stay) to ensure its being looked after as some families do not respect other peoples property. The park would benefit from picnic benches around the caravans or do some sort of deck chair hire so families could sit outside in nice weather and a picnic garden area would be nice touch. We do hope to return and hopefully cleanliness will have improved.
September 2023 by kitto1988
Gave cala gran a solid 4 out of 5 rating for our stay last week just gone We had a basic caravan which did a job as we just used it for a base as we were in Blackpool and other places every day Caravan itself was clean and tidy and did it's job could have been a little bigger but that's been fussy We did go to the park near the entrance and we found this quite small for the size of the park we expected more Didn't go into the mash and barrel we was going to but the queues were horrendous. Swimming pool we found was booked up weeks in advance so there wasn't much point paying for passes The shop was very expensive but the good thing was there is a Morrisons and Asda literally 5 mins away I would come back but I'd want a bigger caravan and to use the whole facilities.
September 2023 by juliecS8014NH
Caravan was fine .had a good holiday. But not because of haven .might as well booked hideaway as no chance of getting in the club .which was way too small for size of park . Went into the amusement area the soft play centre was over run by ferral kids most older than should of been in there. It was dangerous an accident waiting to happen .would not book again .couldn't get in any night . Wasps every where needs good clean down . Shop was good very polite staff. We into Blackpool everyday for our entertainment which was a big cost so save money book hideaway
June 2023 by Dr william cook
Excellent food, good service.
May 2023 by JAQS ROCKER
Pricy. The Papadias deal seem best bang for your buck. Tasty pizza. However, our tots were stone cold. Must?ve been cooked waiting for the pizza to cook. We got table service. Took around 30 mins
February 2023 by Terry Dark
Ordered £30 of food collected on time, 4 minute drive home, found pizza stone cold, they offered a portion of buffalo wings to compensate?not acceptable?tasted like morning after pizza, not happy.
July 2022 by SAW
As it's advertising great fish and chips
