October 2023 by Paula
Opening times not good and service very very slow
August 2023 by Johannah Stirzaker
My first time using this post office. I had heard bad reviews beforehand but I always form my own opinions.This is my local office (and my mobility is restricted as I wait for a knee op.) 2pm Friday- queue all round the shop, mostly disgruntled customers. Two complaints from people during their counter service, both handled with a total lack of empathy. One particular note... an elderly gentleman who was struggling with technology on his phone. Instead of helping the customer, there was a protracted discussion none of which guided him to find and use his QR code. He was dismissed until he could access what he needed and then had to sneak in at front of queue later. He left empty-handed after visiting, queueing some time and having his own health issues. I queued for small time on a very sore knee, there is nowhere to sit for those with disabilities. When I got to front of queue, the gentlemen serving made it no secret that he was hating being there.
July 2023 by Lou Bradshaw
Says opens at 1, just rushed down on my lunch break in the rain! Not open!!! Very unprofessional it's never open when needed
May 2023 by alissia webb
I use this post office alot. Every time the staff are rude, unhelpful and dismissive. I now go out of my way to use a different post office due to repeatedly negative experiences.
February 2023 by Hank Jansen
Always a pain to use this PO. Queues out the door regularly due to only having one or two staff members, who are all incredibly rude and clearly hate their job. I will always choose to walk an extra mile to use the Chatsworth Post Office.
February 2023 by Samantha Battersby
Most unhelpful counter staff I?ve ever had to deal with? just wish I didn?t need to use a post office? they are ruining the reputation of post office services
December 2022 by Andrew Henley
Staff are rude, couldn't care less about customers. Only use if you have to. If there is any alternative use that.
December 2022 by Deborah Nelson
Incredibly difficult and poorly managed never open on time and staff need more training as they don?t know the system. They tried to charge me £25 to change the tax classification on my new car, not happening went to Thornton post office instead and had no issues.
December 2022 by Neil Fearnyough
Wonderful friendly service.Support your post people in their industrial action for better pay and conditionsAnger should be at the shareholders the government and those who profit when the people who make them profit have poor pay and working conditions
October 2022 by Fleetwood mobility2000
a good service i bank there not want a chat and a brew so being friendly does not matter that much
October 2022 by Bryan Smithson
Average service no que
September 2022 by Lindsay Mcowen
Very rude staff there is no customer service in this post office, staff speak down to the customer
June 2022 by Sean Burnett
Incredibly difficult and poorly managedNot only did i find trouble claiming parcels whilst up there due to there limited opening times and difficulty reorganising deliveryBut now im back south and had a parcel missdelivered up there ita almost impossible to claim, they rarely answer the phone, wouldn't forward the Parcel on to the south even at my own personal expense and wouldn't allow a former housemate to pick up a parcel with a photo of my ID and a letter giving him explicit permission to pick up my parcwl after having tolde on the phone (on one of the rare occasions they answered the phone) that this would be acceptableNow im pretty sure that the 30 day claim period has passed and I can no longer get my parcel, although i cant actually get in contact with them to confirm this and ive lost potentially two very valueable parcels exceeding £100 in value.As you can imagine this is incredibly frustrating and i am sorely disappointed with the service this post office provides
June 2022 by Dale Pendragon
Friendly staff, easy to do what I came to do. No complaints
April 2022 by Malcolm Bullock
Quick and efficient - it does what it says on the tin - it's a post office. I was sending a large heavy letter to Wales. No messing about - letter weighed, fee paid, label stuck on to envelope and off it went. No fuss service.
