August 2023 by Charlotte Green
If I could give 0 stars then I would. The attitude of the staff is awful, no one is helpful, I never get my medication on time. Staff look at you like you're from a different planet when you ask them anything. Save your time and energy and go to a different pharmacy where you'll actually be treated with some respect.
April 2023 by Beverley Stewart
Always helpful pleasant, it's a very busy pharmacy but they always find time to help
January 2023 by Michael Powell
Still excellent, always helpful when my medicine has been hard to get hold of.I'm happy to keep going back
October 2022 by William Glasswell
The worst pharmacy ever in my experience. Total chaos. Various adolescent staff wandering around with glazed expressions - presumably awed that someone has actually employed them. Untrained, though, as even the simplest request has to be processed through the pharmacist, an unpleasant, hatchet-faced woman whose attitude was ?If you don?t like it, go somewhere else.? I did. A week to NOT process my prescription at Freckleton, it was fully completed in five minutes at the chemist in Kirkham Square. This place should be shut down and the pharmacist reassigned. Warden duties at a high security prison perhaps.
October 2022 by Philip Oldroyd
Quite litteraly the worst pharmacist in Lancashire. Staff don't show any recognition to waiting customers, even when there busy they could at least acknowledge your presence and maybe say 'I will be with your shortly..' but no, nothing. Prescriptions that should be ready are not, "can you come back next week? The items only came in yesterday and there not ready.." what on earth are they doing. The management of this branch is run by monkeys, it' s mind blowing how inept / rude Wells pharmacy freckleton are.
October 2022 by Margaret Walker
Ordered my prescription on Sunday went on Thursday. Not ready come back Friday we?ll let see if it is I run out on Sunday night. Absolute disgrace
October 2022 by Kay Coleman
Prescriptions never ready in 48 hours. Ordered mine on Sunday, now Friday and not received message to say if its ready to collect or not.
September 2022 by Lou ?LouDennis?
Whilst this pharmacy has had its issues they are turning it around and the service I have received in the past 3 months has been exceptional. Special thanks to Carrie for keeping me informed and providing incredible customer service. ?
August 2022 by Louise Dennis
Whilst this pharmacy has had its issues they are turning it around and the service I have received in the past 3 months has been exceptional. Special thanks to Carrie for keeping me informed and providing incredible customer service. ?
July 2022 by terry shacklock
I went to get my prescriptions today and what a difference, there was 3 people serving, all new staff. I could not believe how quick I was in there and they had my prescription ready. That place has really turned around for the better.
July 2022 by Denise Cairns
Terrible service as usual! utter chaos, usually lots of staff but too busy chatting while queue gets longer , medication all over the place, some in a room some in boxes on the floor some on shelves, I ordered a week ago and they said they only just got it and its not ready, its not made up there! I cant order a repeat script any earlier than a week they wont do it so what am I suppose to do, Im down to my last pill tonight they promise if I go back tomorrow it will be ready. this pharmacy needs a good shake up, its not fair., There was one time I had to go 3 times in one day, first it wasnt ready, 2nd got it, 3rd because 3 items were missing!
July 2022 by Claudia Rocks
Joke of a chemist !! Had an emergency prescription sent straight to them ? said they didn?t have it cause it had gone into the ?etha? ?? So I had to go back to doctors who confirmed it had been delivered to them ? she still said it could take ?however ? long to get there ( an email smh)Told the doctor receptionist she then gave me the instructions to give the pharmacy staff to look for it !!!! Which they did then find it !!!So an hour later and feeling more ill than when I arrived I finally got my prescription!!!The amount of utter rubbish I heard the staff speak to customers was a joke !!!While waiting one of the pharmacy staff came out and asked a customer if they looked like his tablet box !! I burst out laughing she may have just said you tell us what to give you !!!Pharmacist did nothing ?. Clueless the lot of them !
July 2022 by Lee Eastham
Normally slow but can't even open today as pharmacist hasn't turned up and they don't know who it should be.
June 2022 by alison eardley
I have had nothing but problems with this pharmacy, telling me that they don't have my prescription when it was ordered at the beginning of the week and told to collect it on the Friday, another time they didn't have enough of my medication and only gave me 4 of the tablets I am on and told that I will have to come back mid-week for the rest when I will be out of the tablets by Sunday night and need the tablets. The waiting time is ridiculous the most I have had to wait is an hour and that is from turning up and having to stand in a queue with loads of other people to the point of getting my medication, they need to do more work and less chatting
June 2022 by Ted Kewley
Bad service waiting in longer queue ordered prescription week ago still not ready. Hardly any staff wells are getting worse
