December 2023 by Dan Iddeson
Waited from 8:50-9:30 outside in the cold with an elderly gentleman before giving up and going home empty-handed. Apparently someone was stuck in traffic. Apparently it's not the first time. Get better staff who can arrive to work on time so you can run your business correctly. Absolutely shocking.
February 2023 by Alin Florin
Thank you guys, i have good experience with your pharmacy
February 2023 by Jill T
My husbands medication was out of stock at our regular pharmacy for over 2 months and we were told by our GP to phone around local pharmacies to check if they had any. Well after dozens of calls I tried Well Kirkham and got a lovely young man who gave me the same answer all the others had ?sorry no we don?t?. This time however, he offered to order it in for the next day. Thank you for your excellent customer service!
November 2022 by ste1969phen.crypto ?ste1969phen.crypto?
Staff helpfull which is all you can comment on really for a chemist, it does what it says on the tin, gives you stuff to heal ?
July 2022 by Nicola
Never had problems getting a prescription of antibiotics with any other chemist but this was one problem after another, claimed not received prescription from gp after checking 3 times said no we don't have it, but chemist over the road confirmed it was on the national system, phoned Well back said yes come to collect it we've found it now! Went collect said were busy come back later,?! Went over the road and had the medicine within less than 5 minutes. Attitude of staff awful too. Have changed nominated pharmacy away from this place.
April 2022 by Jackie Barrow
Great staff, very helpful.
February 2022 by Nicola Levine
Never had problems getting a prescription of antibiotics with any other chemist but this was one problem after another, claimed not received prescription from gp after checking 3 times said no we don't have it, but chemist over the road confirmed it was on the national system, phoned Well back said yes come to collect it we've found it now! Went collect said were busy come back later,?! Went over the road and had the medicine within less than 5 minutes. Attitude of staff awful too. Have changed nominated pharmacy away from this place.
January 2022 by IanG-851
chronic.....shut without warning particularly on a Saturday morning when a pharmacist doesn't turn up..when they do turn up the the place is hopelessly understaffed...people waiting over an hour queuing past the co-op....and not to forget the rude assistant who tells you to order earlier in future on an emergency prescription....place needs shutting down for good
November 2021 by DerekCol
Why does it take a week from receiving prescription from doctors to dispense medication?Phone is rarely answered. Always understaffed & under pressure.
August 2021 by AmberS-179
I have recently started using this chemist as my nominated pharmacy for prescriptions. Find them really helpful- especially as I have been very ill so had some emergency prescriptions that they have done within ten minutes.
July 2021 by Brian Pearson
I think the service here is fantastic. I remember how bad it was 4 months ago. It was the height of the pandemic and all the people in there worked really hard. It is a pleasure going back in there now and the queues have gone ?
September 2020 by Si Heaton
Really disappointed. I have been calling you everyday for all week now and you just wont answer the phone. I have changed chemist because i cant get hold of you. I am unable to go out because am classed as vulnerable, so i have been calling for a week to arrange delivery but noone answered. Thankyou for NOT being there in my hour of need.
July 2020 by David Wells
Poor queue control. 1:30hr queue and the shut for 30 minutes for lunch mid day without letting people outside know what was happening. Slow service and Zero people skills
April 2020 by ThomasP-209
I am 75 self isolating with undelying codition.So my wife went to collect a repeat prescription.She gave my details date of birth etc but they wanted to know my NHS number which she didnt know.She was told to come 3 days later as it will be ready ony after 5 days..Usually its 2 working days isnt it...We did try to arrange a home delivery but nobody picks the phone..In cases of social isolation they should be able to deliver at home like in others places.
July 2019 by lil flower
Always helpful and do the checks when they sell you anything.
