December 2022 by Cheryl Davis
Brilliant service, didn't have tablets late last night, promised to get them this morning and hand deliver them to my poorly elderly mum, promise forfilled. Thank you very much ?
October 2022 by Selina Sweetman
Was stuck on the motorway in traffic chaos, no chance of getting there before closing. The chemist very kindly agreed to drop off my tablets at home so that I didn't miss another dose.Thank you! Saved me a lot of hassle!
August 2022 by Jeannie Crossan
Young girl very rude.I collected a parcel from here today . I chatted with the girl who served me 'she was very helpful and showed me how to use the app needed for collection. The other young girl made a sarcarstic comment looking at me like I was stupid with a stinking attitude.They were whispering and giggling as I walked out. Very unprofessional! I will not be back.
April 2022 by Lauren Edwards
I am shocked at the lack of knowledge the people who work here seem to have. Today my husband called in to get a prescription that had been sent from the GP for our very poorly 6 year old. He was told they checked three times for the script and didn?t have it. My husband asked them to call the GP surgery to which they apparently tried and could not get through. I rang the GP medication line myself and got through to them in less than 5 minutes. The medication team informed me that the script was on the spine and could be pulled off from any pharmacy. My husband then returned to Bowerham pharmacy with the number for script given by GP to then be told it was out of stock and they would order the medication in. So a pharmacist will leave a very poorly 6 year old without medication?? Disgusting!!! When questioned if they could put it back on the spine they then tried to tell my husband other pharmacy?s in the area would not have it in stock either as they use the same supplier. Low and behold we got it for another pharmacy 10 minutes later from greaves pharmacy who were very helpful!!! Total lack of knowledge AVOID!!
March 2022 by Andy Beaumont
Absolutely shocking customer service they all need a personality transplant!!!!
November 2021 by phil Harrison
I had an emergency appointment at the doctors Monday and needed a prescription. I didn't want to travel far due to being unwell so had it sent to my local pharmacy. I'm now day 3 without my medication. Awful service and looks like it's run off students with no idea. won't be using them again!
October 2021 by zzr1100nutter
Called in tonight to collect medication, young trainee was very grumpy and not pleasant at all, no manners, felt like she didn't want to be there. Not good customer skills
October 2021 by Tony Nixon
Sadly this pharmacy doesn't seem to be able to perform the basic functions of a pharmacy. Different excuse each time.
June 2021 by W G
Went to buy some Sudafed tablets and was charged £5.99. Prices ridiculous, I wish I hadnt gone there. After looking elsewhere, even Boots is cheaper. Daylight robbery. Won't be going back there.
February 2021 by Eric Roseden
This has been my local pharmacy for over 20 years. It always used to be a pleasant and welcoming place. I visited this afternoon and there were 2 women in behind 2 different counters. , After being roundly ignored for several minutes , as if I was invisible, I left and went to the pharmacy on Greaves Road where I was received with friendly faces (and acknowledgement to prove that that I do exist) from the two women who work there.Poor customer engagement Bowerham.
February 2021 by Kevin
£8-50 for a pack of sleep aid tablets.20 tablets 50mgIve since seen the exact same product at other chemists for half the price.Im sure the lady serving just made the price up.
February 2021 by Adam Sykes
Just wanted to thank you for such a Great and efficient service despite the current situation. Very competent staff especially the new guy, he always knows what he's doing.Definitely recommend others.KEEP IT UP!!!.We all need to show some gratitude as they continuously keep risking their lives on the front line with a smile.Also I am impressed with the level of service and the fact that they stock hand sanitiser and toilet roll when nobody has any at all.Thanks again
February 2021 by Nicky Kirkbridge
I would like to say Thankyou and the Good Proffesional service from The new member of staff he is excellent and gives a call to check and make sure we have our meds and more than happy to help.In this crisis we are going through this chemist had in stock Paracetamol, Sanitizers found everything which we couldn't find for miles,Calpol for my kids also he even ordered some toilet paper in for my elderly parents, Highly Recommended always felt welcomed runs the chemist very well always smiling and cheerful an asset to the company.Thanks once againNicky
January 2021 by Zed Liaqat
I would like to say Thankyou and the Good Proffesional service from The new member of staff he is excellent and gives a call to check and make sure we have our meds and more than happy to help.In this crisis we are going through this chemist had in stock Paracetamol, Sanitizers found everything which we couldn't find for miles,Calpol for my kids also he even ordered some toilet paper in for my elderly parents, Highly Recommended always felt welcomed runs the chemist very well always smiling and cheerful an asset to the company.Thanks once againNicky
September 2019 by Scifi Scribbler
I try not to write reviews when furious. This is going to have to be an exception.
