December 2023 by Sam sid
My husband is on automatic repeat meds, but despite phoning beforehand, it is never ready. This time their Computers were off line, so she took my husbands name and said she would get them ready once they were online. Yet despite being unable to get through the phone the last couple of days and my husband running out of his meds, I managed to get through, only to be told I should have phoned earlier as not ready, yet I had done this. Advised they were busy, so can come down and wait, but will have a long wait, bloody fuming. This chemist is useless!
October 2023 by Andrea Carbon
Unfortunately, they have messed up 3 times with a repeat prescription for me. I'm not supposed to miss my medication, so I always order about a week in advance. Sometimes it's not made when I get there. Sometimes they don't have it. On this last occasion not only had they not made it and told me to wait, when they did give me it, they gave me an empty sealed box with no medication. I didn't know until the next day. I'm at work all day and their hours are working hours, so it's not easy for me to fix. I have to.miss work to get it. I have now been without my lifesaving medication for two days thanks to their error. I will be changing my pharmacy after this.
October 2023 by Isa Warren
I went in for my flu jab. Nearly turned and walked out. It smelt like sweaty bottoms and the appearance of the shop is dirty. I am going to change my chemist.
July 2023 by Christine Raymond
Always used this chemist to get my prescriptions delivered then was told don't deliver single prescriptions any more. Took me 4 days to get there to pick it up. I phoned to say I was on my way. When I got there the queue was up to the door, then more customers came behind me. No one seemed to be moving. I finally left without my prescription. My medication is not to be missed but luckily I was in the process of coming off them so had spares. Am now looking for another chemist. I have never given reviews before but felt this needed to be addressed.
February 2023 by Lottie Baldwin
Awful, turned up at 12.58 to buy a packet of painkillers, a transaction that would have taken a minute if that. They shut and locked the door in my face, because apparently they close for an hour between 1 and 2pm. There is no indication of this online, only a sign In the window. Left in tears of frustration, I've now got a long and completely needless walk into town to find a chemist that is not completely useless. I'll never use this place again.
September 2022 by Chris Findlay
The girls that work here are absolutely amazing in every way. I have been getting my scripts there now for over 4 years and even though I know live nearly 6 miles away I'll continue to do so. You'll always be greeted with a smile and a fun attitude no matter what anyone else says in their reviews, reason they're probably leaving bad reviews is coz they're expecting the girls to do what they can't be arsed to do themselves. They've all worked tirelessly throughout covid and like I've already said they're amazing, professional and have amazing work ethics. Thank you all from the bottom of my heart, great job done by all ???
June 2022 by Grace Bash
These guys are brilliant, I think Denise is the lady I deal with and she is a superstar. My wife's very poorly and takes a certain medicine which she goes out of her way to get for me. She always has time to stop and chat and ask how we all are. Absolutely brilliant place highly recommended
February 2022 by _elliesgamer_
Staff are lovely but it's so unorganised in there waiting times are ridiculous also I've noticed they like to blame the doctor's surgery for their mistakes.
January 2022 by Kevin Atkinson
Charming, kind staff. Offers free delivery.
January 2022 by Jason Elliston
Fast and friendly service
December 2021 by Emma Mills
I wouldn't even give this place 1 star. Staff are rude especially the young girl working on the counter on Wednesday 15th December at about 4.30. The service is always slow and your lucky you actually get your medication I normally had it delivered but they can't even get that right I've been left without medication more than once it's a disgrace and took no responsibility for the missing medication. I only used this place as its local but after tonight I will never step foot in that place again. They also never seam to answer the phone while I was stood waiting 20 mins for the medication which was apparently ready not one member of staff answered the phone.
September 2021 by sonia hall
Always found staff very helpful and approachable I've witnessed the pharmacist give advice to a worried mother when it was clear how busy she was but give no indication of that to the babies mother, plus during covid they really have gone above and beyond to make customers feel safe and cared for
January 2021 by Paul Taylor
Friendly but understaffed chemist, leads to slow service at times. Nearly always busy.
January 2021 by Louis Metcalf-Salerno
Lovely staff and atmosphere
September 2020 by M G
It?s not the staff?s fault but they need way more staff. Had to wait over an hour every time. Management, please give the pharmacy another pharmacist so they don?t have to close for an hour like they have started doing the past week. It?s always incredibly busy.
