March 2024 by Stephen Kitching
Fantastic service from these guys, sorted 3 warranty claims for me and sorted it all in a day plus extra work I had done. Very friendly helpful staff, need help and advice please give these a shout.
March 2024 by Elizabeth Hermolle
Amazing service, walked in just before closing as I had a mechanical on my way home. The man serving me was great he took my bike sorted it out and didn?t charge me. Got me home safe, will definitely be using them in the future for maintenance. Thanks again ?
March 2024 by robin stones
Brilliant repair to get me home. My back wheel and derailer became jammed on my ride home from town. Popped in to see if they could help. Had me back on the road in 5 mins for free. Many thanks.
February 2024 by Matt Roberts
Super helpful shop, I went in with some pedals I couldn't fit myself, and they got rid of the old rusted ones and replaced them for me with my new ones - all for free!Would definitely recommend them.
February 2024 by Steve Jennings
Fantastic service and support to ensure you get exactly what you want. These guys can?t do enough for you
December 2023 by Lee Howard
Super helpful people, went in for something non bike related and they helped me out when they didn't have to!
November 2023 by Sally Mantle
Super friendly and offered good practical advice. Great service
October 2023 by Dan Geere
Brilliant service as always . Great bunch of guys !
September 2023 by chris flint
AMAZING SERVICE. WENT ABOVE AND BEYOND TO HELPI go on a 3 day mtb holiday tomorrow. this morning my ebike kept switching itsself off. i called the local store at 9am and explained my problem and the fact im due to go away tomorrow. eventhough they were fully booked up they still told me to bring my bike in for a diagnostic check. we discovered it was a damaged cable on the range extender. they didnt have one in stock so they are getting one picked up and delivered to them from ulverston - TODAY - so that i can collect it this afternoon. i cant fully express how much i appreciate the assistance they have given me with this and turned what was becoming a worry into something that will be sorted out in time for my trip away. THANK YOU
July 2023 by Joanne Roberts
Called in today for emergency help. Motto of the story, don?t fix your bike yourself take it to the experts. Great service here, the team were more than happy to help and I am so grateful. The shop is also fantastic, everything you need in one place. Thank you so much for your help I will be back. Highly recommend ?
June 2023 by Andrew Ingham
Absolutely outstanding service and knowledge from the guys at Lancaster. Left the shop 100% happy and will definitely be using these guys next time I have a problem, or need parts. Not the nearest mtb shop to me, but I'd recommend them to anyone who needs some guys who certainly know what they're talking about and can back it up with mechanical ability.
June 2023 by Sophie?s Cycling and walking Channel
Sound advice.Pete in the workshop gives truthful & sound advice. Not looking to squeeze you for cash but to actually help the customer. Refreshing to experience this.My visit was easily worth the trip in to Lancaster.
June 2023 by Simon Waller
Great service from Pete and his team at Lancaster. I will not be using anyone else to service my bikes, or to purchase a new bike. Excellent service, I highly recommend .
June 2023 by Florian Weidner
Just bought a Gravel Bike with them and it was a great experience from start to end! Great service, great products (basically everything in store is of superb quality), very nice people! 10/10
April 2023 by Catherine Pacey
Excellent service. Had lost a small screw from a Brompton and they were able to help me get a new one. Small request, but dealt with by Pete in a friendly and efficient manner. I'll be back when I need a full bike service.