July 2022 by D_ Mac
I used to hate going here years ago. Always massive queues because they used to take about 10 minutes to find your parcel... rooting through various boxes only to eventually find it sitting on some random shelf somewhere. Totally disorganised. Then the staff were mostly quite rude and grumpy.Fast forward to present day and the place is well organised, always staffed by friendly, helpful staff and I'm usually in and out in a couple of minutes.My only gripe is the lack of parking but I guess there's not much Royal Mail can do about that. It's in the middle of town and they need their parking for their operational vehicles. It's all double yellows round there so you take your chance and hope there's no wardens about. I usually combine a visit with a trip to Sainsburys, which is only 5-10 minutes walk away and you get free parking when you're doing your grocery shopping.
March 2022 by Marvin Fenol
We missed you ? no knocks or door bell was heard
December 2021 by Steve Rawstron
Told my tablets would arrive by 7.30 today then read they're not coming while the 29th liars
December 2021 by Alex Makhonin
I have all my post going to wrong addresses. I only can presume that mender of staff at dispatch can't read priperly. I've emailed numerous times with complaints to no result. I went in person to complain and even was assured that there is a special note on my address not to redirect. Yet its over two months now I can't order anything on line as everything gets redirected to another address even though I've never had redirection set up. No wonder this branch has such a low review.Very poor service, what can I say.
July 2021 by England3942
Never bloody there!! Went twice (within their opening hours) to post something, and nobody was around. Tried to shout and get someone?s attention, all to no success. Only go here if you absolutely have to, otherwise stick to the Post Office in WHSmith?s!
July 2021 by Gabriela Sincu
The worst delivery service. I have caught the delivery man so many times just leaving the no answer note without knocking the door. I have complained so many times about this issue and it still happens. It is extremely frustrating especially when you stay at home to wait for your parcel and this happens.
September 2019 by Mercy Fandamu
Services good. Manager is good.
June 2019 by Angela Weston
Parcel was supposed to be delivered by 7.30 pm on Wed 29th May but they didn't inform me that they couldn't until after 6pm. Then I couldn't contact anyone to find out why and whether they would try again tomorrow or I could go and pick it up. NOT HAPPY.
May 2019 by Alex Metcalfe
couldn't care less attitude.
February 2019 by Dave Ravensdale
If they answer the phone they might begin to offer some sort of service
December 2017 by Chen Shengling
Hold my parcel for three days, no one answer the phone.
October 2017 by Jordan Gilbert
There was a queue for collecting parcel but otherwise good service
February 2017 by Matthew Ludkin
Always a fast service for collecting undelivered parcels.
November 2016 by Josh Ackroyd
Always a queue but friendly and helpful
April 2010 by Gareth Hamilton
They pretty much never answer the phone from what I can work out, no matter what time of day you call if you try to rearrange delivery. They requested that I send them a letter to explain where the 'safe place' at my house was to avoid this problem. They then explained that they had lost my letter. And the replacement copy I sent. Worrying!
