February 2024 by Angela
Fantastic, helpful staff to help you choose & book a holiday hassle free. Excellent customer service from a very friendly, knowledgeable professional team. Will be booking all our future holidays with the Lancaster Tui Holiday Store. Thoroughly recommend!! ?
February 2024 by Sarah Haddington
As always, excellent service from Tui, especially Hannah who was so patient and helpful when trying to decide on a summer break. She instantly replied to emails or messages, no matter how much I kept adding different scenarios. Thanks very much .
January 2024 by Michael Taylor
Had a fantastic experience booking a wedding through Lancaster store with the help of Hannah.She helped myself and my partner with absolutely every question we asked, even anything we needed help with our of hours she made herself available. Plus, the amount of out-of-hours research she did to help us was above and beyond. Couldn't have asked for more when it came to help.Would highly recommend if planning on booking a wedding or a holiday!
December 2023 by JOHN ROGER CATON
Friendly, professional service from Nell, with all updates included, and an invite back to pick up boarding passes prior to departure, first class Rodge and Linda.
December 2023 by Caitlin Rosie
We recently booked a holiday in store with Alicia and couldn?t be more pleased with the experience. Alicia was knowledgable and very friendly, helping us to choose the best holiday for us and making sure we understood the whole process. Thank you!
October 2023 by Abigail Sykes
I recently booked a holiday to Magaluf with the help of the wonderful Hannah. We told her our requirements and standards and she took everything on board and managed to find us a beautiful holiday within our price range. Hannah was extremely helpful and efficient, she was very welcoming and approachable and I look forward to booking more holidays with her in the future :)
October 2023 by Cheryl Waddington
Amazing service from Lynne and the team! They?re always so friendly and welcoming. Looking forward to booking our family-moon with them in the next few months
October 2023 by Neil Menzies
Cannot recommend highly enough. Amazing staff, everyone so friendly and helpful and nothing too much trouble. Had the best service when booking our recent holiday
September 2023 by Debby Hansson
Lovely friendly staff, really knowledgeable and helped me to book a holiday ! Nothing was too much trouble!Thankyou Cara and the other ladies for all your help x
September 2023 by Lisa Richardson
Absolutely fantastic service from the team at the Lancaster branch. Extremely helpful, patient, friendly and booked us a fantastic holiday at a great price. Thank you
August 2023 by Chloe Barton-Eccles
Friendly staff at Lancaster TUI always happy to help.Booked a holiday with Alicia, she was super helpful on booking everything I needed and finding the best holiday for me. Will definitely book through tui again.
August 2023 by Lesley Andersen
Great service, have used this shop to book numerous holidays, recently got currency from store manager called lynne, very efficient and polite. Would recommend.
August 2023 by Alisha Jones
I booked a holiday through alicia, she was so lovely & made sure everything suited us. Will definitely book through tui again because of this amazing experience!!
July 2023 by richard ferris
Fantastic store with brilliant staff really helped us although we booked in a different store these guys made us feel so much more relaxed about our holiday, as it's our first time booking they helped us understand everything and made it so much easier. We can't thank them enough now we can just fully enjoy Disney ??
July 2023 by Jonathan Kidd
Just booked our slightly late honeymoon with the lovely Hannah. I went in with our requirements and she delivered exactly what we asked for. Very efficient, friendly and professional. Definitely going back to book more holidays now I've sorted out our late honeymoon :-)
