February 2024 by Dave Baird
great place such a wide range of choice no matter what you are looking for
July 2023 by Paul Asprey
Some awesome jewellery and not expensive well worth a visit
April 2023 by jennifer baldwin (Jennyb)
Quick service, good deals and friendly people
March 2023 by Alice Kreg
ridiculous my back of my earring got stuck in my actual ear lobe and had to get it medically removed in a hospital. shocking
March 2023 by Csilla Kovacs
Worst customer service ever received, disappointed as love the stock. Gents if you thinking about buying earrings to your Mrs dont as even if its unworn, even if it's faulty they would not exchange, refound it.Bought a silver hoop earrings. When i got home i noticed that the lock is very loose and it would just fall out, looked faulty.The earrings never been worn for a minute, Tried to return with the receipts. The manager lady sad, she does not think its faulty so cant do anything. She showed me the one one display but refused to give me the one on display to have a look. She just kept saying its all like that.(if they are i dont think they should be sold)Other 2 staff was just staring at me and did not even sad good when i left with my little daughter. I came from Windermere to return the earrings and i left with a form i can fill up to the head office. No refund, no exchange, could not even have a look of the others were really like that. Felt looked down on by staff and bad experience overall.
October 2022 by James McGregor
Went in to get my and my fiancee ring size and within minutes we both knew our ring sizes.
Will be considering Warren James for my wedding rings
October 2022 by Samantha Brash
Went in browsing at wedding rings, ended up leaving with 2 beautiful rings for me and my partner. Helen is a credit to the store, really informative and will go above and beyond to help. Thank you again!! :)
July 2022 by Joe Downie
Absolutely superb service, not many jewellers with aftercare that?s this good ? well looked after as always thanks
May 2022 by Mike Evans
Very helpful staff, well trained knowledgeable and courteous.
April 2022 by Jackie Eccles
Quiet but really friendly staff
March 2022 by Angie Johnson-Channer
The two ladies in there today were brilliant. Very helpful and very pleasant. Thank you for sorting out our purchase and spending the time to make sure we were happy. ?
November 2021 by Steve Buckley
Delightful. Polished my ring while I waited. Will return.
August 2021 by Angie Johnson
The two ladies in there today were brilliant. Very helpful and very pleasant. Thank you for sorting out our purchase and spending the time to make sure we were happy. ?
April 2021 by Steve Turner
bought a wedding ring for husband to be.. unfortunately it wasn't fit for purpose so had to return to the Lancaster store where purchased.no refunds given so i was given a large credit note which was to be used within 6 months.. unfortunately nothing to purchase of this price there and then so i left with the credit note.the world then was hit with full lockdown only now I've realised my voucher expired during lockdown and there is nothing they can do because the 1 month extension was on the website has now also expired.i understand my bad luck and i have missed the expiry but who would look online warren james to even notice the 1 month extension - if the voucher that can ONLY be used in store??? stupid and very disappointed.I've pretty much paid for warren james to take their brand new wedding ring back to sell to someone else full price.shocking
April 2021 by Kevin Sleep
Great friendly service, good price on products, a pleasant shopping experience
