January 2024 by Sumnerwolf
Mc Donald?s is pretty consistent, in most places, staff are friendly enough if you talk to them for anything other that a shout out for an order.I don?t like the new open kitchen, you can watch people basically do nothing whilst you get frustrated waiting for your food, I do think that there should be a dedicated front of house member of staff as most of the time you just feel ignored.Wait times can be long at this particular mc Donald?s, but this does depend greatly on which staff are working, productivity is very hit and miss.
January 2024 by Nicole Byng
Order still hadn?t been delivered 1 and a half hours later, no explanation and not answering the phone so had to cancel.
December 2023 by Daniel Holt
Go the extra few miles and drive to Preston or Blackpool. Restaurant was untidy, quality of food poor.
December 2023 by Lillie Hilton
Ran by the absolute retards of the earth how hard can it be to make a burger without any salad or sauce and count the right amount of
December 2023 by sandra carter
Ordered a mcplant not good when it came warm and chips were cold. Poor mcdonaldsVegetarian options: Seen as mcplant are made to order it should be hot when it arrives. If its not not then its not fresh I usually have to wait 10 mins on drive through so I know if its fresh
December 2023 by Danielle Caddis
No straws. No dips. Missing food items ?. What did arrive, arrived cold and barely edible! Tried to call several times to rectify although there was no answer. Will not be ordering from here again.
December 2023 by Clare Tat
Drive Through. - No milkshakes available. The milkshake machine has not been working apparently for weeks. Tried to order hot chocolate from the xmas specials. Hot chocolate machine not working!Made alternative order from an apologetic polite lady. At payment was asked to wait in one of the bays in the car park. Had to wait 20minutes. Drove 2mins home to find the food was barely warm!!! So irritating!!!
December 2023 by Doug Davies
Been here several times and the order has been correct everytime. You'd expect that I know but I've been to other Mackies and the order has been I correct, very annoying. I didn't eat in, so I can't comment on the
November 2023 by vittoria bugana
the McDonald's in Lytham is the worst restaurant in the all franchise in the county .. service is poor to non-existent, millshakes or ice- creams never available as the machines are always off...
November 2023 by Simon Hewitt
Burger was excellent, as was Toffe Apple donut BUT ....no milkshakes ! What is wrong with McDs supply chain ? Why do so many McDs seem to run out of milkshakes? I LIKE a bloody Banana milkshake with my meal ! Soooooooo disappointing when they don't have it. Come on McDs get your act together !
November 2023 by Keith Whitehead
The only reason for the 3 mark is the state of the tables outside. Every time we visit they are dirty (we prefer to sit outside). Everything else is fine - good food and
October 2023 by Adam R
This would be a zero star review if the option was available. A dreadful visit this evening, a Thursday evening at 2030, after a long and busy day at work. I needed something quick and easy for dinner. But there were a lot of people waiting....First gripe - ordered using the Order screens. This was dirty and did not issue a receipt.I then waited 40 minutes, watching my order number appear on the "collect now" area. Nothing materialised. During this time, I asked several times, politely, how much longer my order would be. "We're just getting to it" was the response I received each time. About 25 people were also waiting for a long time.During this time, several of the staff on breaks ordered their food and asked for their orders to be prioritised. I get they have a set time period for their break, but jumping ahead of customers who have waited a substantial amount of time is not on.After 40 minutes, my order number disappeared off the screen. I gave up and asked for a refund. The manager appeared, asked for my order number and then what was in the order - I was told that my order of several components must have been assimilated in to other orders from the drive thru.Despite my showing the card transaction and charge paid on my mobile banking app, totalling £12.58, he couldn't then find my order on the system to issue a refund, so attempted to manually recreate my order. Initial offer of refund was for £9.62, which clearly I declined. After more fiddling about, he got to £12.48. Was that ok for a refund was the question. So ok, it's 10p out, but why should I pay anything for a dreadful experience, long wait and NO food?! Again, I declined. Eventually we got there...While I was waiting, I witnessed multiple orders being returned with incorrect elements. But what bothered me most was to see a chap in the kitchen pull out a handful of burgers from a draw freezer and drop one on the floor. This was retrieved and placed with the others in his hand. Aside from the fact this dropped burger would have contaminated the others, I rather suspect it didn't then go in the bin... Perhaps a good thing my food didn't arrive!Overall, an appalling experience - and on a Thursday late evening. How they cope on a busy weekend lunchtime I dread to imagine.Avoid like the plague - go to Blackpool McDonalds or buy a cow, kill and process it, make a burger and cook it yourself instead, it'll still be quicker!
October 2023 by Jonathan Leach
Poor visitWait time c15 mins and it wasn?t busyUber/Delivery men jumping the queue and receiving better service than people in person paying for their mealsNo apology givenAbsolutely no customer serviceMade worst by a member of staff making stupid noises in the back whilst people waiting.Pretty poor when you come for a quick see me on whilst on your lunch.
October 2023 by Richard Lowe
Called in to use the facilities. In the Netherlands, this is a legal right and given the lack of public conveniences in the UK.... I'll vote for anyone promoting it, or (perhaps) found the weak bladder party. Our platform might be slightly damp!
September 2023 by stephen ackers
Drive thru experience with a smile.Stopped off on Sunday 3rd at 10.30am, a really pleasant young man took our order and the payment. First class.Food was piping hot too ?
