March 2023 by Carmel R.
The Postmaster and Postmistress helped me through a concern with my car tax. This entailed spending some time on the phone on my behalf whilst a queue of customers was building up.I was treated with kindness and patience throughout and never made to feela nuisance.Since the family have owned this post office, I have always been served with courtesy and friendliness. Thank you.Carmel Reid
December 2021 by Vicky Battle
Absolutely disgraceful customer service. My partner went in to exchange euros to pounds as my mother and father in law have arrived for a visit. They refused as needed a receipt of proof of where it came from. They made my partner feel like a criminal saying never seen him before. He went in the night before to post day 2 tests. Live a street away there all the time. Absolutely disgusting asking where he is from. How dare you. I think you need to re visit your training. Wont be using you again will go to the main post office in town definitely do not recommend this shop. Avoid at all costs.......was asked where he was from and where money came from....while the lady was laughing. If policy why told to go to main post office. My partner is not a liar..... reading other reviews shows your service is somewhat out of touch. Laughable as previous years there was no problem changing money in there. Clearly pick and choose when you want to help.I'll be going elsewhere sipmle as that. You dont deserve my custom.
December 2021 by Corey ?RapidD? Nightingale
Highly recommended. The gentleman who served me has been more than applicable. The establishment is tidy, utmost orderly, and efficient when it came to all my queries. I have nothing but praise and will more than likely make further appearances. Thank you.
December 2021 by Antoni Wilson
Really great help with all postage requirements, they spent a large amount of time running through all the different options, and explaining them clearly. Always quick, and happy to provide information when required. Cash machine also located outside.
December 2021 by John Pane Cassidy
Has been a pleasure to deal with the family that works in this branch. Very quick, understanding, and most importantly, polite.
September 2021 by E E
Refused my parcel as it was a prepaid bought online ! Went to another one who happily accepted it and told me it would have been due to the fact they don?t make any money on itTo further your response I did not visit today this is just my first chance to leave you a review something I don?t ever do I have also made a formal complaint to the Royal Mail with regards to you refusing pre paid parcels and I?m not at all surprised that you have received more than one negative feed back
July 2021 by Louise Sumner
If every shop's staff were as kind, helpful and patient as this family, what a lovely world it would be. I have difficulties socialising and every member of staff who work in this family run post office have been very patient and helped me as much as they can. I don't believe the review that says they were pushed into something or refused anything for any unnecessary reason. That's just not who these people are. They truly go out of their way to be polite and helpful to you.The shop also sells items that have been really well thought out. For little 'round the house' bits that you wonder if they sell it...they probably do. They've had everything I've needed so far, even a radiator key, ha. I could'nt recommend them highly enough.
July 2021 by Simon Gardiner
First time I visited this shop, great help with my car tax and licence.Second time I went in - very rude and refused to even serve me!!! Last time I went in he refused to serve me again, then refused to serve my wife as well!!! This man is VERY STRICT with his rules and procedure, and should be avoided at all cost.I have NEVER sworn at you. I did react with anger at your very rude and dictatorial attitude.
July 2021 by Steve Calow
Visited this post office to put money in my Santander account , but refused take any cash .James needs to go on a customer service training course how not to be arrogant and rude to nice customers .Made a formal complaint to Santander Bank St.AnnesThe post office are paid to serve Santander Bank customers.AVOID!!!!!Nice people on st.Albans road. Post Office.
July 2021 by Richard Bird
Lovely helpful and friendly people at this PO and have been so since they took over a few years ago. Very useful range of DIY accessories available too.
May 2019 by Mary Patterson
Great Customer Service. The BEST in Lytham St.anns. Very Friendly. Thankyou.
March 2019 by Carolyn Speakman
This Post Office refuses to accept Click & Drop items because they don't get paid the handle them. Instead they've tried to pressure me into purchasing postage from them despite me explaining that it'd be a nightmare for my accounts. I now drive to the Wood Street Post Office instead, where the staff are friendly and helpful.
March 2018 by Simon Lupton
Very friendly and helpful. Customer Service is as good as it can be.
February 2018 by James Booker
Great staff ð??
October 2017 by Lynn Reardon
Friendly, efficient and helpful
