October 2023 by PAUL OLIVE
Old glasses mended,new eye test carried efficiently by pleasant and friendly optician.Good experiance all round.
August 2023 by gemmafawn
Gone down hill drastically in the last year or so. Staff need retraining on how to do their jobs especially Hannah. She refused to do the measurements for my new glasses saying they already had them on file. When I collected the glasses was refused the ability to try them on in store to make sure they where OK. Surprise surprise they were not. Took two more trips to get them correct.Then today got a call off Hannah stating they need to get rid of all appointments today after she booked my sons appointment and that she didn't care it was an appointment for a child I could either wait two weeks or go elsewhere. No apology nothing. I spend money every month on their cactact service and am seriously looking into moving it elsewhere now
April 2023 by Rachel Watson
Excellent service, Hannah was on her own for the weekend due to holidays and sickness. There were an abundance of people in the shop when I arrived. She promised to call me back to sort out my request and she followed up on that promise. Vision Express , please reward her for going above and beyond !
April 2023 by Angel Guerrero
People was very kind and friendly showing good knowledge of their job.
December 2022 by Michael Banner
Very efficient service. The staff were pleasant and professional. The experience would have been even better if the staff had given me their names on introduction.
November 2022 by Lee Garner
Eye test went smooth. Simple process. Yet to choose my glasses as I had to be elsewhere, but will definitely be back this week to choose.All in all, can?t fault anything and would definitely recommend.
October 2022 by LB PUBLISHING (TIGER T 2)
I had my appointment today. Excellent and professional service. Thank you
October 2022 by Richard Chapman
Despite all the information on the internet declaring how excellent Vision Express are, and their detailed information on post cataract check also on internet, Lytham Opticians are not accreditedto do this, according to their Customer Services it?s due to no available courses due to covid !!!
October 2022 by Tiger T (TIGER T 2)
I had my appointment today. Excellent and professional service. Thank you
September 2022 by Carol Cook
Last year I had a 5?experience but not today ! Needless to say I have emailed the CEO and spoken with the complaints department but I shan't be going back Training Issues. With 4 other opticians within 200 yards Vision Express can do better
September 2022 by Christina Cameron
Last year I had a 5?experience but not today ! Needless to say I have emailed the CEO and spoken with the complaints department but I shan't be going back Training Issues. With 4 other opticians within 200 yards Vision Express can do better
August 2022 by Gail Eccles
What a professional set up Vision Express, Lytham is. I had athorough eye test and a referral sent to my GP for a cateract removal. I was spoilt for choice with their glasses. The staff gave me honest opinions on the ones I liked or wasn't sure about and I am very happy with the day glasses and the sunglasses i finally chose. We went following a recommendation from friends and I have no hesitation in recommeding the company to anyone.
July 2022 by John Wall
Great experience at Vision Express.Very helpful and competent staff...
June 2022 by Christopher Delamore
My 3rd visit and purchase from this store ?. Very small store ? but very pleasant and efficient staff. Extremely pleased with the frames suggested by the staff dealing with me. After sales were also great ? I?ve booked in to try contact lenses - all my questions were knowledgeably answered and made me confident of making the right decision. I would definitely recommend this branch - and will be shopping there again.
June 2022 by Hollie
The staff are so lovely and helpful. They really go the extra mile - like suggesting they could deliver my lenses to my local place of work. So thoughtful. Definitely my go-to opticians!
