January 2024 by Assad Mahmood
Amazing customer service from Imran. Honestly cant praise him enough. I had an issue with my kitchen once it had been fitted but noticed there was a problem. I called and spoke to Imran who took time out and explained to me how I can rectify it. He went out of his way to help me.
January 2024 by Victor Knapp
A good choice of D.I.Y products and local.
January 2024 by Parul Patel
Great range and covers all DIY requirements
January 2024 by Alison Frankland
The fuse I have always got from here is now only available at the Blackburn store which is quite a trek for me when I can now get it off Amazon. The fuse I wanted was for my mains box
December 2023 by Brendan Greaves
Good range of stock, generally staff are helpful.
December 2023 by S T
Disgusting awful staff in kitchen section, wasted trip as no one bothered or wanted to help despite promising help over phone prior to visiting store. Please get rid of rude useless staff! Get proper customer service in place!!!! Pathetic! Even the manager who manage the staff was there, and she seemed like nothing wrong happened here I didn?t witness what you are describing! Excuse me but if a customer felt something there must have been something! And he had his back to you! How could you see his expression!His face and the way he spoke to me didn?t make me feel helpful or customer service attitude.Even if you guys were busy you should offer me another personal to deal with me. You could have said nicely we are just doing something can I please get you another staff from our department?! I mean that wasn?t hard! I thought this was customer service!The staff at kitchen looked at me like I was dumb or stupid. Not even a smile on the face and won?t even look properly! Very rude!
November 2023 by Michael James
Limited items, staff not very helpful
November 2023 by bernadette lomax
Smaller than my home town store but plenty of stuff to browse through but not as much choice .
November 2023 by Steve Night
Friendly staff, always happy to help. If you can't find what you want they will do their best to help. Will be shopping there again soon.
October 2023 by Richard ?Rix? Lord
Popped in for a few screws. Plenty of stock but it's frustrating how everything is in pre-packed packs and there are either far too many, e.g. box of 200, or too few, e.g. pack of 20. and for a job needing 50 screws it's either buy 3 overpriced packs of 20 or a big box of 200 for the same cost but have 300% wastage. But I suppose the bean counters have worked all that out to maximise profits.Don't get me started on the price of timber there, and again it's either overpriced for a single length or you can purchase a pack of 5 or 10 more reasonably but have excessive wastage.In summary, okay for a quick trip to finish a job in a hurry, but if you are planning a bigger project there are far better suppliers locally who will supply at a better price and in the quantities you want [and maybe deliver too].
October 2023 by Kane Ridehalgh
We came in today to design our kitchen and get a better idea of what we can do and just want to thank Imran who made it a painless task and helped us through the process and went out of his way to get us the best value for money, he is a credit to the store.
October 2023 by Enid Winstanley
Like my second home, good service friendly and helpful staff. Prices reasonable
October 2023 by Godfrey Payne
Helpful staff and the usual good quality items.
October 2023 by Jean Bland
Found what l wanted straight away as signs are clear and staff helpful
September 2023 by Don Strachan
Staff were really helpful and showed me to the product I needed. The store looked well stocked and clean.