July 2023 by Paul Foulds
Great service and staff.
May 2023 by Laura Foulds
Always good service from this pharmacy. Friendly helpful staff.
December 2021 by Stan Evans
Poor service since local shop closures
November 2021 by M W
Twice I?ve had to wait over a week for my prescription that was ordered online and confirmed by my GP yet they continued to blame the GP. I can?t trust them so I?ve moved my electronic prescription to another pharmacy
August 2021 by Mark Weir
Twice I?ve had to wait over a week for my prescription that was ordered online and confirmed by my GP yet they continued to blame the GP. I can?t trust them so I?ve moved my electronic prescription to another pharmacy
July 2021 by Gillian Magee
Poor communication or rapport with customers. Rude staff who accused customer of an error made by them with little concern for the possible consequences of their accusation. Luckily I don't live near here and my pharmacy is much better. However my daughter does and with a new baby will have to rely on them for a few years as this is the nearest pharmacy in the area. I hope things improve.Update. Rowlands responded and apologised to my daughter. Thankfully she has found another chemist not so far away.
July 2021 by James Buckley
If there was a 0 star rating I would have ticked.They now outsource some prescriptions. This is a practice that I was not familiar with it adds several days to a patients waiting time. When very important tablets are included in the prescription it's a very dangerous practice indeed.I will NOT be using this pharmacy again.
July 2021 by Janine Cain
I don?t know why these guys have such a poor rating. They are always so incredibly helpful when I call and often bend over backwards to sort out any issues or special requests . 11/10 for customer service! Especially at such a terribly busy and stressful time for them during the pandemic they have been great.
July 2021 by Victoria Hughes
I have used this pharmacy for 17 years and they have always been amazingly helpful, polite and knowledgeable. I can?t fault them. Thank you for all of your help.
March 2021 by Stuart MacFarlane
Not sure if it is down to the staff or what, they seem nice enough. My partner has regular prescriptions. There is always an issue. They have the medication but cant find them, they have not received the prescription but the prescription service say they have. Its a shambles and has now become a running joke in our family on what they will come up with next. Sorry guys, but we are talking about essential medication that is needed, these errors should not occur.
March 2021 by J C
I don?t know why these guys have such a poor rating. They are always so incredibly helpful when I call and often bend over backwards to sort out any issues or special requests . 11/10 for customer service! Especially at such a terribly busy and stressful time for them during the pandemic they have been great.
March 2021 by MANDY KOFA
Every time a problem has occurred with ordering meds , they have always done their best to help me.I could never fault them, they work extremely hard.I will always use them x
July 2019 by Benjamin Conway
Computer says no.
June 2019 by L D
Some lovely but some rude staff. Can appreciate that the pharmacy gets very busy but when someone asks to speak to a pharmacist about a personal matter they should not be greeted with rudeness.
July 2018 by david ruddy
Very helpful
