August 2019 by Stephen Lambert
I’ve given it 2 stars because of the sheer choice on offer. If you know what you want it’s a great place.
August 2019 by shirish solanki
Really bad management workers are laziest even when u ask for help they dont hold back to argue with each other who will guide u not once on multiple occasions I have experienced staff being really lazy wants to seat and do nothing. They even guide us to another store when they have product in their store so that they dont have to move from their place they are never happy to help
August 2019 by Billy Edmonds
Ordered laminate flooring from B and Q at Bamber Bridge , They delivered half of the order correct then expected me to return the incorrect items myself as they don't pick up items , that wasn't going to happen I told them so they then arranged delivery for the day after between 11:30 and 13:30 it arrived at around 15:00 , I will never use this store again !
March 2019 by Internal Powers
Came here one night looking for a specific bolt. On arrival I thought the place was shut as it is very dimly lit outside the entrance as well as the car park in general.
March 2019 by gervais henderson
Hard to get excited by a DIY store but the Bamber Bridge Store is a real gem of that ilk. However, the staff are always only too pleased to help or guide. Which is unusual for DIY stores. A good range and a big nod to the Trade Point guys too.
January 2019 by Mark Draper
Very helpful staff. Didn't just answer my question but got the items for me. Outstanding service. Very impressed.
January 2019 by mara faria
Big store with plenty stock to look and pick from. Friendly customer service. Quick tills. Good parking space
November 2018 by Emily Taylor
Love B&Q and love this store! Only wish they could make their on line search a bit more user friendly as it's a bit random with the results. Good overall though.
October 2018 by Anthony Robinson
Came into the store today 12/10/18 round about 13:30 to buy a pair of hedge clippers but the one I wanted was out of stock. One member of staff was not very helpful when I ask if they had any in stock or when they would be getting them back in stock. So I went to customer service desk. The two girls there where great, they where so helpful they got me one from an other store within a couple of hours. I picked up the hedge clippers at 20:00. Thank you to the two girls for sorting out this for me.
August 2018 by Alexandra Booth
Looking for tools grandkids can use, managed to find what we wanted. Looking also for offcuts of wood very helpful staff pointed out the free cut off bins. Just perfect for what we need
August 2018 by Elettra Norton
It's a long walk round,huge inside,staff are always busy,don't get time to help customers most of the time,u end up asking one of the cleaners where things are and they are always happy to try to help u
August 2018 by Paul Worthington
Typical large retail store.
Staff are friendly.
Even having a trade account with them. I still get no extra benefits or discount.
But that's more to do with corporate management from. Head office than in store
July 2018 by bhavnita parekh
I have had to make so many changes and had so many requests, i spoke to a lady called Lizzie and a guy called Jamie in the Kitchen department, there were nothing but helpful, i gave them a challenge and they dealt with my issue with a smile, they got the good delivered, i wanted to know what time the guys were coming so i spoke to a Lady from the Blackpool store Wendy, who was extremely helpful, as promised the delivery guys called before coming and told me what time to expect them, then something came up and i had a problem and they came to my rescue by delivering the goods to my home address rather than the address agreed. just great service all round and would use the services again.
July 2018 by Michelle Andersen
Lots of variety of products here and you can usually find everything you need. Staff are usually very helpful although only three stars as it can be quite pricy for basic items when there is no need.
Also lost a star as on my last visit I was in the plumbing aisle to get some elbow joints and was asked three times if I needed any help by one member of staff. As a young blonde woman I may look out of place there but I can assure you I knew what I was doing. There were several other males customers on the aisle who didn't receive the offer which would have been best directed towards the gentleman who was trying to work out if he needed a new flush mechanism or a ball cock replacement.
June 2018 by Karen Earnshaw
Just visited this store, we visited it yesterday but the area of flooring was roped off with a danger warning so we came back today, still the same, we asked a member of staff to help us and he said he would put a call out, which he did, 10 mins later no staff. I telephoned reception from my mobile, explained, she put a call out for someone to come and help us, another 10 mins, no staff, plenty of staff at checkout chatting away, we are now off to spend our money elsewhere, pathetic!
May 2018 by Emma Lockley
I just wanted to say about the amazing service I had from Callum today when I visited your store in Bamber Bridge today. I was unable to find what i needed even though it stated on the web the item was in stock. Callum went over and above to locate what I need (it was not easy) I cannot stress how fantastic it was to find someone who provides such good customer service!!