January 2024 by Anthony Robinson
Shocking assistant a disgrace rude and nasty at the self scan how she holds a job there is beyond me
January 2024 by Adam Brown
My Boots Deepdale shopping experience was above expectations, especially as it was Christmas! The staff went out of their way to assist me in finding the perfect products, offering valuable recommendations. Their expertise and friendly service made the purchase and gift recommendations a breeze. The cosmetic items I purchased where well received and I'm giving them a solid 5-star review for their outstanding service and products.
December 2023 by Nial Barnsley
Left the wife in there for well oner an hour. ?Great.
December 2023 by J D
Love Boots & was very happy with this store however removal of tills & addition of self-serve only, with ONE cash till is an absolute disgrace. Aside from how much longer it takes, Boots is somewhere elderly people visit often, many of whom are unable to use self-serve. Staff having to stand and watch as people struggle. Would be far quicker to have cashier tills. Well done to the shops reverting to manned tills. Boots, you are a disappointment!
December 2023 by Emma Woods
Quite shocked today to see ALL the human tills had been taken away. Also only 1 of the robot tills accept cash. Who's idiot idea was that? Definitely will avoid shopping here in the future and i would recommend people avoid during busy times as no doubt the till queues will be crazy slow.
November 2023 by Andrea Day
Just visited this store and my daughter passed out as she has a medical condition called syncope.Just want to say a big thankyou to sharnie and other staff for helping .Thank you much appreciated ?
November 2023 by ben gregg
Shopping is fine but rubbish that you have to use a self service checkout. One member of staff trying to it all. Use Superdrug if you?d like a till and a real person serving you
November 2023 by Lynda Ryder
Absolute chaos due to new Self service tills.Only ONE cash till available with a member of staff. Long queue...cash till went down...people NOT wanting to use self service tills. I felt so sorry for staff.Please reinstate normal checkouts. This was chaos today...can't wait for Christmas rush?
November 2023 by Lisa Chew
Absolutely awful pharmacy. Just realised I can't post my full comment. 1 - Only me there I waited 45mins. 2 - Told twice I would have to return the day after 3- Given the wrong item on the prescription 4- The staff were argumentative and smirked at me when I informed them of the mistake 5- very disrespectful
November 2023 by Aayan_ 786
Went in to get Lancôme moisturiser which they again did not have in stock but massive , Thank you to Alisha who was so helpful and help me get what I wanted and shared her knowledge of the products. Turned my disappointed visit into positive visit.Will only be shopping with her, credit to your storeWell done Alisha keep up the good work
October 2023 by pat hartney
Visited the store on Wednesday of this week. Wanted advice on a new Estee Lauder make up , possibly a sample to try at home. Staff not helpful.Was enquiring also about perfumes that had recently been launched..I told the assistant that I like floral perfumes and am using Chanel No 5 at present, she said she didn't know what No 5 smelt like!Disappointed with the experience, felt there was a general apathy amongst staff
October 2023 by valerie baldwin
A clean and well managed store. A very helpful service today from Natalie on the MAC section, who was friendly efficient and helpful. She had excellent product information and I was very satisfied with my purchases. Megan went the extra mile helping to choose fragrance for my sons Christmas gift. She and Natalie are an asset to the store.
October 2023 by Rebecca Lowe
Hate that they now have self service checkouts manned by 1 member of staff rather than someone on an actual till.Was directed to a self service checkout, had to wait a while for the member of staff to come and sort the checkout out as she was teying to man the other self service tills too, then ended up having to be moved to the one till they have due to having problems with my boots card.Took far too long. Wouldn't recommend anyone go to Boots Deepdale if they are doing a big shop. Either do it online or go elsewhere.
October 2023 by shohaib Ilyas
Unbelievably helpful staff at boots make up department, was served by Becky she is a credit to the store, very polite and attentive more than happy to serve, got us everything we needed with proper knowledge of products, thank you ?
October 2023 by Pamela Barnes
Would just like to say a big Thank you to Reece at Boots Deepdale for the outstanding customer service. Had problems with e gift card, but Reece went above and beyond to sort the problem with extreme patience.
