November 2023 by TheFairbank1
Eternal wxam very through. However 8 asked for prescription to be printed 8n large f8nts only to be told tolotake a pic on my phone and magnify. Glasses were too expensive. I only have 1.priscription lens as.partially sighted! Still going to he £200+
November 2023 by Tamsyn Mahoney-Steel
Boots are always so thorough and professional. I feel I can trust them totally with my eye health. You can see that there are checks at every point of the process with colleagues verifying each other's work.
November 2023 by Carol Clarke
I wasn't kept waiting for long and I was professionally treated by the several people I saw who also listened to and answered any questions I had. They kept me informed of who I was seeing next and what they were going to do.
November 2023 by Carolyn Graham
Shifa was very thorough and explained everything well and was very friendly
November 2023 by Chris Sutton
Highly Personalised support of an excellent standard
November 2023 by Wendy Simmons
Lovely friendly staff and very efficient
May 2023 by Rebekah Lyon
I had a 5* experience here 2 weeks ago super professional service for the opticians appointment and consultation of which lenses would work best in my chosen frames. Unfortunately let down today when I came to collect. I can see they were busy but glasses being brought out with pen marks on them from manufacturing because not checked before brought out is poor attention to detail. I also called 11 days ago to ask about having a contact lens consultation today at pickup. Nobody had any clue about it today and I was told i guess they're still catching up after someone has been off. Explains the no call back next day which is what I was told on the phone.I really hope next time I go in i can find this was just a bad day as i really thought from my first experience I'd found an opticians i could be happy with long term
December 2022 by Rahila Shaikh
I visited Boots opticians for my eye test. I was treated by Mariyam who was very professional and knowledgeable in her field. She was a very nice lady, who provided me with the prescription for my glasses. Would highly recommend their service.
October 2022 by Benjamin Suretkar
I?ve been treated by Shifa for an eye test. Shifa is highly knowledgeable and thorough in eye test making sure all the steps are carried out carefully. She has cleared all my doubts and demonstrated the medical terms in understandable manner. I?ve been to an eye test before but Shifa was excellent both in subject and handling the cases. I?m extremely satisfied with Boots opticians but can recommend more than extremely satisfied to Shifa. It was a quite good interaction.
August 2021 by Rajeswary Sumner
Very satisfied with thoroughly detailed eye check by an optician in charge and Shifa for her polite and helpful service.
October 2020 by John Tonge
My wife bought me a new pair of glasses online for Christmas (not from Boots) which have just arrived with the left lens sticking out on one side at the back, not touching the frame.Before making the journey to return them I went to Boots Opticians Preston to ask for a professional opinion yesterday though I wasn't sure if they'd be able to help and I felt cheeky asking.Hazel had a look at them no problem at all and quickly diagnosed the problem that it hadn't been put in the frame properly. She unscrewed it for me and put it back in the frame.I was very relieved and impressed and thanked her and do so again now.I hadn't expected to come away with them fixed, I just wanted confirmation of the fault before my journey. The online place had been less than apologetic and I wasn't looking forward to going.These days people are often very helpful before the money has been spent but much less so afterwards and this experience has restored my confidence that there are still people who are helpful even when not obliged to be, willing to take that bit of time to listen and understand.I can't speak highly enough of Hazel who was friendly polite good humoured and knowledgeable. My wife also sends her thanks and we will certainly be using Boots Opticians from now on. Brilliant!Chris Tonge.
