January 2024 by Pam Allen
Ordered pizza and wedges on line. Arrived in good time, however, very disappointed with the quality of both pizzas ordered. They were over cooked, dry, curled up and I suspect not fresh dough. Very expensive to be extremely disappointed. Won't be using Preston West again.
December 2023 by Lidia
Got a takeaway. The meaty pizza and the veggie wrap went down a treat. We weren't sure if the little garlic bread we got was the garlic dippers we had ordered, we enjoyed it nonetheless. We also ordered four cookies for two adults. We received cookies for a midget. Overall decent.
December 2023 by Priya Kaur
An order took over 2 hours to arrive, despite multiple calls to the store there was no
November 2023 by Crystle S
DO NOT ORDER FROM HERE! Absolutely unacceptable customer service. I ordered a pizza from here an hour and a half ago. It?s past midnight and the food is still not here despite paying for it. They never even offered any reimbursement or apologies for the delay. I?ve had Domino?s from other places and it arrives fast. This place is horrible, please save your money and time and find somewhere else to order from.
October 2023 by mark wareing
Great service really nice chap preparing the pizza bases always friendly and chatty food excellent too ??
October 2023 by Ashley Atkinson
Didnt get my order right even tho they went through it twice ?
August 2023 by William Harrison-Senior
After somewhat never experiencing the same childhood nostalgia I had when having a dominoes back then I had all but given up in the company. I learned getting older each is a franchise and its up to the individual store owners to want to adhere to quality and standards. I order from the tulketh (preston west) dominoes, at first 2 months ago and the exact flavours from my childhood were there again. The quality was as good if not better and the delivery man 'dave' was super friendly and efficient. I hate the anxiety of grabbing your food out of the warmer bags when its all piled upon each other but he pops it all in my arms with a friendly joke and cheery smile each time. The food quality and the service of this particular franchise are phenomenal and after 5 orders I'm yet to experience even a miniscule slip in those standards. This is the best domino's franchise in preston maybe even the best in the entire north west and beyond and maybe some of the poor reviews are some of the others based around this large city or maybe previous staff and owners. Keep it up guys your the best go to food delivery in oreston. From the full to the brim stomachs of the Harrison family :)
August 2023 by Rachael Douglas
Gave us the worst food poisoning of our lives and then they wouldn?t even say sorry. We reported it to them straight away to make sure this didn?t happen to anyone else & they made out like we were lying! Really rude and arrogant staff members.
July 2023 by Natalie Bamford
We were a bit apprehensive about ordering from here due to recent reviews but we are glad we did! Firstly, we ordered on the app for 50% off pizzas. Our order was delivered within 30 minutes, everything was cooked perfectly and still hot, and the delivery driver was very polite. The menu has a lot more options than I?ve seen at other Domino?s stores too. I particularly love that they offer half and half! I would suggest ignoring the bad reviews (although I can?t comment on the vegetarian/vegan stuff). Yes it can be expensive, but they always have good deals on and it?s great for a midweek treat! ?
July 2023 by Ashley Fitzsimons
Ordered domino's for the first time in years. It was quite nice but gave me food poisoning. I've leave out the details but it was violent. Leaving me sick for 3 days and resulting in loosing work. 2 weeks on after complaining and they still have not issued a refund. Had to send emails. Call the store, and even call customer service. Rude staff. Hopeless service. Dirty food. Truly disappointed.AVOID.
June 2023 by Loraine Bull
Beat domino's in preston.Friendly staff clean and do the pizza just as requested.
June 2023 by Stefan Zahariev
Tasty pizzas, quick and good service. Good value for money
June 2023 by Maggie
Not impressed when you hear the manager telling his staff to charge me delivery prices when I had walked to order, wait and collect from the takeaway. Also, running true to form, the order was fulfilled incorrectly as I requested 2 boxes of chocolate orange cookies and 2 boxes of chocolate chip cookies, but received 3 boxes of chocolate chip cookies and 1 box of chocolate orange cookies.Unless I order online, which makes Domino's prohibitively more expensive, I doubt I'll use the takeaway service in future. Most disappointed.
March 2023 by Daniel Titterington
The past few times I've ordered from here, the delivery driver has managed to consistently drop my dips all over the floor outside my house and left without cleaning up the mess!! I've never once complained about this or received any kind of refund or anything but the very last time I ordered from here, they just didn't bring my dips at all!! I called up and spoke to the manager who promised me a refund and I have received no refund at all. Liars & clowns. Papa John's in Penwortham do better pizza aswell or Pizza King in town, go elsewhere if you're considering Domino's!
February 2023 by Random Dude
It was about what you'd expect, but like always skimping on the cream cheese in a double decadence base kind of ruins it for me. It is also about 50% of the price if you collect it, do the delivery drivers get paid/cost 50% of the price?
