December 2023 by Ekbal Mogra
In my 50years of attending various Surgeries across the country this particular one tops the list for their efficiency, compassionate & satisfactory care they have been providing me over the past 6 months. Thank you so much to everyone at this practice.
August 2023 by Rachel Foster
Very poor service. Couldn?t care less. No care standards. My medical records lost, not bothered. Given half of my prescription not a care. Read other reviews and see I?m not alone in suffering. Very unhappy
December 2022 by khin thanda
I would like to thank you for my doctors and the staffs for the help they provide.Receptionist are kind and helpful. The doctor is very friendly and helpful.They provide the high quality medical service.
November 2022 by Tracey Banks
Very helpfull my doctor is Dr Khan she lovely really listens and has time for you I find the general practise surgery overall the staff and doctors are friendly and helpfull my freind who not so long passed away was under doctor Ali she's suffered from severe mental health and dotor ali treated her with a lot of respect would highly recommend this surgery
November 2022 by hanif bangi
We have been with the gutteridge medical centre and before this Dr Jha surgery ( the same ) for many many years all my family Dr sha Dr Jha Dr Yara over the years abd the very many wonderful staff over the years including the present.They have always put our health first .These past 3 years has been incredibly challenging for all if us but these wonderful professionals have conducted themselves with dignity compassion care and responsibility they are very polite and considerate. The nurses both of them literally give you that feeling of confidence with the encouragement they provide. The staff at the front desk are understanding and polite and professional. And the doctors specially Dr Yara are totally professionals.These unprecedented times when you are literally on your last legs waiting on your phone with the energy companies your bank etc for hours on end these exceptional people pick up the pieces.Yes there is room for improvements hence the 4 stars but honestly when people welcome you by your name you can bet your life they care.Thank you to you all you are overworked and undervalued
October 2022 by Atif Akhter
disgrace to the nhs dr ali who wears a prime mark suit with a stinking attitude thinks he owns the nhs took me off the surgery list because I asked him why he prescribed me blood pressure tablets when I don?t have blood pressure when I went to dr Wilson surgery he did a proper machine test for 24 hours said I didn?t have blood pressure and he printed me the diagram sheet to prove so I don?t need to take the tablets more like a corner shop then a surgery
August 2022 by m b
Service is really poor. Receptionist are on phones. most likely too much work loadNo one at front desk. Need to employ more staff!
May 2022 by Osama Osama
It's a good place they treat me with respect and affection and I'm happy to sign up with themMy previous GP was at Ashton, and my experience with them was very poor.
April 2022 by Sabz Dal
Absolute shocking treatment of my mumBeen fobbed of multiple times fake promises on support and scans etc then to play it of as just chronic pain eventually leading to mh mum having to go a amd e and finding out she's got infections doctors still won't take any responsibility and offer any support absolutely shocking
February 2022 by zoe cooper
I can only speak for my own experience so farI went in yesterday, teary eyed and panicking as I have only recently moved to Preston and need an urgent appointment, the receptionist was lovely and patient towards me whilst I filled in my form, and also tried to leave voice messages to let me know I?m now a confirmed patient which was so so appreciated as she could see how desperate I am to be seen after receiving some worrying results at my old surgery! I am yet to be seen by a doctor so I can only talk about my experience so far, but already I feel well looked after so no complaints!
December 2021 by Chode Malone
The GPs here are ridiculous. Went in for an infection and according to them you cant have antibiotics or ibuprofen whilst breast feeding, which isn't true. Both my midwife and health visitor confirmed that you absolutely can take both of those, she also said "hes looking a little yellow isnt he? You need to get that checked" - like yes, I have daily appointments with midwifes, his Jaundice is closely monitored and is fading now. How clueless can you possibly be. Genuinely worrying that these people are in control of helping keep you healthy but make simple mistakes, my midwifes suggested putting in a formal complaint, which I already had because they weren't offering face-to-face appointments when they shouldve been and 111 put a formal complaint into the NHS about it. Do yourself a favour and register elsewhere, they are completely useless here.
December 2021 by hillary jayawardena
After all the negative reviews I have read I can only judge by what I know .Absolutely spot on service , the reception staff are very professional and compassionate the nurse is very caring and excellent at her job , Dr Ali is very through and leave no stone unturn , he alway listens and shows compassion when needed Overall a brilliant team and would highly recommend
December 2021 by MMuhammad Al Raisi
The phone is always busy. No appointments available, the GP does not respond on the telephone appointments, unreasonable delays in diagnosis and treatment, rude behavior of the staff in the surgery
November 2021 by Bricka Brock
I have been with the centre for a couple or years and have never had any issues with the service I have received. Both the reception staff and Doctors have always been polite and very helpful.
September 2021 by Lynette
Dr Ali Surgery - wish I could put minus zero. This doctor, I don't know how he dears to call himself this as he has no compassion, no listening skills. In fact he has no skills. He does not listen to you, jumps to conclusions and should be shut down. Asked for numerous calls backs only to be told he won't, refused my fitness note even though I had to attend accident and emergency as was in that much pain but he denied I was in any pain despite several emergency doctors and paramedics telling him my diagnosis and I require long term pain relief. Finally after begging did I get some and he made up my fitness note with his own diagnosis. Took weeks to sort out. Nearly cost me my job but no every other clinician was wrong and he was right. He gets an idea stuck in his head and labels you with it. Totally incompetent.
