November 2023 by Isabel Fitchett
Do NOT use this Halfords. I had my MOT and a major service here.First they told me they had stamped my service book, but had not filled it out at all.I had 2 new tyres fitted. I don't necessarily expect these to be at the recommended pressure for my car, but I would expect them to be at the same tyre pressure as each other. My recommended PSI is 30. One tyre was 35 and one was 27 when I checked it.1 week after having my MOT and service, I had an engine warning on my dashboard and my car started feeling jittery to drive. I don't blame Halfords for this, sometimes that just happens. However, it has been to 2 garages since. One said that the sparkplugs were black and running rich, which I would not expect from one week of driving, and no one had warned me of anything after the service. The second garage were very shocked that I had had a service, and that the oil looked old. I am now wondering if a service was even done on my car.Services: Tires
November 2023 by Christopher Cotton
Needed the tracking done on the car. Took it in at the allotted time and told I had to leave it all day. I asked why? The answer, I had a special car that would need to be tracked twice and it would take all day. The last time National tracked the car, it took 45 mins, no second go. Utter nonsense. They had taken in far too many cars and they could not cope. Just tell the truth. They then cancelled the appointment and I had to chase National Tyres for a refund. Not happy.
October 2023 by bedroomstrummer_82
Useless... don't deal with this garage if your making an R.A C claim for a repair. Couldn't even replace interior panels back correctly after removal for diagnostic check. Whilst sat in the carpark I observed the lads in the garage messing around and laughing whilst making an old sportscar backfire to their amusement. Outside of an mot or tyres I wouldn't deal with them again
September 2023 by Steve Birch
I recently visited the team at Halfords Riversway at short notice with my Audi S5 engine misfiring. I had a long drive ahead the next day and was anxious that I'd be told to come back another day. However, even though the team were clearly very busy, Chris and the guys were straight on it, diagnosing a faulty cylinder coil pack for which they had a replacement part delivered and fitted in no time at all. Chris is clearly passionate about cars and it was interesting talking to him about his own! Great turnaround guys and a massive thank you Chris for fixing my car so quickly and at such a reasonable cost that I'm sure Audi could never match!
September 2023 by mark wareing
I worked here nearly 12 months ago had a wonderful manager Ben but his assistant was the problem still very bitter about his treatment towards me. I?ve moved on now but won?t forget his shoddy treatment. He played the game threatening to leave to get promotion Some good lads there in general
August 2023 by pam stone
A big thank you to National Tyres on the Blackpool Road for promptly fixing our flat tyre today. Great service!Service: Tires
August 2023 by James Wilkinson
Took my car in for a free clutch check, they told me that I needed a brand new clutch and that my suspension needed looking at, took my car elsewhere for a second opinion and was told that there is nothing wrong with my suspension and that my clutch just needs tightening. Halfords and national tyres will try to rip you off so be careful could have been upwards from £300 for a new clutch , I saved myself 250 by taking it elsewhere
July 2023 by Maya Apperley
Excellent and friendly staff, kept me fully informed of the progress of my service and MOT, they called to let know when it was ready. 2nd year they have had my car and I recommend them highly. I've had tyres and a battery in the last few years and the service and prices were very reasonable.
July 2023 by Mrs Griffin
Fantastic service as always. Thank you.....And another HUGE thank you for making my newly purchased car safe to drive last Saturday and getting the parts so quickly. They kept me informed and my brakes work just as they should now!
July 2023 by Jackie Bate
Despite the van being in for longer than anticipated, i went to collect her but there was an ominous rattle that wasnt there before. The lads were fantastic and got under and then up on the jack and fixed it for me. Top service. Even with a thunderstorm going on outside! Thanks lads!
June 2023 by Karansinh Solanki
Don't use this Halfolds Autocenter in Preston as the manager sitting here has an awful behaviour issue. He is such a cocky person and treat customer like a trace. No politeness, no empathy or willingness to help even if you buy a service from them. This is absolutely unacceptable behaviour. I booked a MOT with this center and few days early I went and request if someone can quick check tyre threads so I can place an order now. He been so rude and said can't be done. I asked for convenient time but he responded we don't have time at all to do any check for you and won't be doing as we are halfolds and we are very busy than any other garages around here. What a behavior. Thank you very much. People must avoid this center at all.
May 2023 by mike farrimond
Purchased a new to me car and experienced an issue I could not solve. I took the car to 3 garages and received little help. I then took it to Halfords Autocentre, Preston Docks, Riversway, and Ben also struggled to rectify the issue. Undeterred, he researched the problem and promptly fixed it. Thank you to Ben for his patience and understanding. I will definitely return to give them my business. First class service.Service: General repairs & maintenance
May 2023 by Ayad Al-Moslih
I found their team very kind, helpful, and communicated clearly. I would definitely come back for MOT and other car service or repair matters.
May 2023 by Rebecca Fierro
went in today for a clutch check, took very little time and no charge because there was no problem, the people I spoke to were nice and the service was excellent, would definitely go back if I had any more concerns in the future
May 2023 by tim mulroney
Awful garage, disorganised, lads sitting in the office doing nothing and MOT testers being jobs worth! Used this garages 3 times all 3 times awful service and disorganised lying to other customers in front of you! Avoid!
