November 2023 by Ayad Al-Moslih
Good customer "care", however lack of understanding of basic services by staff is something I encounter frequently here unfortunately. I have issues that they haven't been able to resolve 14 months later despite of continued referral from a staff to another.
July 2023 by Jackie Duncan
Very helpful staff. Very understanding.
June 2023 by Aaron Wilson
Had fast and helpfull service yesterday at around 2:30pm, thank you to the staff member who helped me. He had short brown hair.
May 2023 by Haider Ali
Attended when open, told to come next day before 2:30PM. Arrived before 2PM to be told to come the next day. 0 star review if possible!
April 2023 by Philip Wilcock
Counter upstairs. Separate machines for paying in cash and cheques
March 2023 by David Fisher
HSBC, seems to be busy at times.
February 2023 by Muhammad Zeeshan
Had an amazing experience there. Opened my bank account there which was easy and fast process. Staff is cooperative and professional. Mr. Rory and Miss Rebecca offered a professional and customer oriented approach. Though it was Rebecca's 1st day there as a staff but she was generous and kind and had a very positive approach to her customers. App is handy and easy to use. Highly Recommended.
February 2023 by RIP ShadowYT
The worst bank in Preston. Staff is so rude takes an hour just to get a simple thing done. Staff is just sotting there not attending the customers. Stay away from this bank.
November 2022 by Nick Ormerod
Having issues with an HSBC charity account. Chorley and Leyland closed and Blackburn woefully unhelpful after being advised to take change to the post office. It seems if you have cash no one wants it? Last stop Preston. Greeted by a young man who I unloaded my issues to, who smiled and sent me to a counter upstairs. A wonderful lady then helped me out and sorted all my issues and provided me with relevant forms and the full information for us to carry on banking with HSBC. To that lady thank you!
November 2022 by Nicholas Ormerod
Having issues with an HSBC charity account. Chorley and Leyland closed and Blackburn woefully unhelpful after being advised to take change to the post office. It seems if you have cash no one wants it? Last stop Preston. Greeted by a young man who I unloaded my issues to, who smiled and sent me to a counter upstairs. A wonderful lady then helped me out and sorted all my issues and provided me with relevant forms and the full information for us to carry on banking with HSBC. To that lady thank you!
October 2022 by Lulu Foxtrot
People , if you can avoid this brunch (Preston ) please do ! the waiting time is taking over 1 hour (28.09.2022), just one person is serving?. Shocking
October 2022 by La Luna
People , if you can avoid this brunch (Preston ) please do ! the waiting time is taking over 1 hour (28.09.2022), just one person is serving?. Shocking
October 2022 by Lu Fox
People , if you can avoid this brunch (Preston ) please do ! the waiting time is taking over 1 hour (28.09.2022), just one person is serving?. Shocking
October 2022 by Budaes Maximilian
I don t recommend this bank. Worst customer support and worst offers.
October 2022 by Patricia Guerra Ovín
Terrible customer service. Very unhelpful and rude
