January 2024 by andrew bell
Cold food. Chips no salt. No dip offered with cheese bites. Ordered and not ready at end window. Okay not the end of the world. But drive through has a format.
January 2024 by S S x
The food has given me food poisoning! Have been Put off mcdonalds for dear life! - After not eating for a couple of days due to bereavement in the family I decided to order mcdonalds with my husband as it was quick and easy... less than 24 hours later we are both suffering with D & V! The place needs taking to food standards because its totally unacceptable!
December 2023 by Keith Ogle
Had a coffee. My partner had filet o fish. My latte was look warm.The restaurant was filthy food waste all over the floor.Even chips on the counter. Tables filthy.Disgusting, cleanliness is the least you expect.
December 2023 by John Cowell
Food is standard McD's fare. The new layout however leaves something to be desired. Who elects to put all the self service machines and the food counter right next to the entrance and thoroughfare? Any more than 5 people waiting means a bottleneck!
December 2023 by ebarnes PSthree
Packaged items awfully so that they spilt, forgot several items on the list and refused to send the missing items claiming ?is not there problem? absolutely clueless staff who clearly haven?t been trained
December 2023 by Luke Nuttall
The service only seems to get worse since the removal of the tills as staff can now hide in the back. The food is cold and service is slow. Fast food seems to be a thing of the past. The restaurant has lost its human touch . I think McDonald's main office needs to rethink the redesign of all restaurants.
December 2023 by Amit Comar
The worst service in preston actually the worst staff only talking and talking not doing there job they are there just for fun specially that manager girl
December 2023 by Lukasz S
absolute mess, looks like saving on employees only 6 people run on kitchen. I wait over 40 minut for my
December 2023 by Louis Eccleston
Ordered food at 12:43pm. It is now 14:39pm and still no food after 2 hours. Guaranteed to arrive cold, sort it out.
November 2023 by Lejot Preslan
Lovely pub. Friendly atmosphere. We went to their organised bonfire and fireworks. Had a great night. Had to make shifts to wellies using poo
November 2023 by Tom M
Standards at this place have fallen so far in the last 6 months, it's gone from one of the best in the area to being easily one of the worst. Deliveries here are awful, food is normally cold by the time it gets here, and majority of the time your order is wrong or has items missing. I mentioned this to the manager but all she did was point fingers at the delivery drivers and say it's their fault
October 2023 by Sarah Finbow
Enjoyed our visit today despite the long wait for our order. The food was good and could be warmer.
October 2023 by Daniel Searle
The last several times we have ordered from McDonald's Capitol Centre has been nothing short of horrendous. Orders are constantly wrong and food is always cold when delivered.I'm not sure what has happened but service has dropped off of a cliff the last 6 months.Final straw is we spent £70+ on a delivery order for my daughter's birthday. We purposely ordered more than we needed because we knew it would come wrong, and exactly that happened! Drinks missing as well as whole meals.I'm not too sure how it can happen as it is automated, so it's clearly the staff not able to fulfil their criteria.I appreciate it is a very popular place but there needs to be such massive improvement.
October 2023 by Danielle Liliane
Why do you shut the drive thru every night from 12-5 ? telling me to come inside why would I come inside when I've gone to the drive thru ? talkin about updating the tills what, every night? does the franchise owner know how much money he's losing every single night?
October 2023 by Ron Hetherington
Literally every single time we order from here through ubereats or just eat, the order is delivered wrong. Last time, we asked for a bigmac without meat (vegetarian and loves the sauce) and it arrived, the box had the order printed in saying no meat, yet when we opened it up THERE'S MEAT ON IT?! How can you get that so wrong?!
