January 2024 by Vito Marino
Me and my son decided today to come here and food is top and olso staff very good attitudes and my son said that always like to come
January 2024 by Gemma Whiteside
Me and my family went today the food was amazing and the service was brilliant I dealt with 3 men who was all very helpful. Will be back soon!
December 2023 by Luke
Service was slow and food was overcooked but not very hot. Despite it not being that
December 2023 by Hattie Hamzelou
What can I say, it?s a Nando?s. A good Nando?s
December 2023 by Munira Suleman
Was nice, the staff were lovely and friendly, we went late in the evening close to closing time, it was quiet at that time on a Saturday night (which was perfect for us) and the staff were really
December 2023 by Martin Ferguson
Nice food but they declined my blue light card which I have as I work locally in NHS. Preferring a payslip? or NHS ID badge?? like I have those on me all the
November 2023 by jide *
Fantastic. I like the ambience and constant afro-beats sound playing, food is good and the decor is nice.
November 2023 by Jaishri Modi
Amazing place to eat I hoped that I lived nearby so I could visit frequently.
November 2023 by Adam Datoo
A great place to stop. After a long journey as a family, we needed a place to recharge. Staff were friendly and attentive. Manager was absolutely on the ball. Our food requirements were met perfectly. We would whole heartedly recommend this Nandos.Kid-friendliness: Family friendly ??
November 2023 by Mummy Cat
I cannot rave about this place enough. We (2 adults & 2 children) stopped in on the spur of the moment as what should have been a 3.5 hour journey had taken us 7 hours & we were tired, hungry & grumpy.The manager, Yousuf, welcomed us & found us a nice table. He was meticulous about my daughter's milk allergy too. Having ordered, we were told the food would take 35 minutes but I think it took about 15-20. The food was hot, perfectly cooked & delicious. The staff were friendly, helpful & efficient.The atmosphere in the restaurant was buzzing but not overwhelming. We liked the lighting particularly.As we left, feeling much better, Yousuf wished us a safe onward journey. We will definitely stop in here again if we are in the area.
October 2023 by shaikh iqra
Had been to Nando?s this evening what a lovely experience.The staff was very welcoming and the manager Yusuf has given me and my friend the best service I could ever receive at a restaurant.Must
October 2023 by James Jay
Leaving a 1 star review in hope the area manager can see what the labour restraints are doing to the reputation of the business. I love Nando?s and visit this one regularly, usually every other week. More recently my family and I have arrived the a restaurant with empty tables and told we would need to be added to a waiting list and return as they don?t have the staff to accommodate for a busy restaurant and they won?t be able to keep up with orders. I get it and would rather return and get great service than wait at the table. Tonight, we returned and were seated and placed our order almost immediately. No ice or water on the drinks dispenser, and AGAIN no mayo tubs! Why is this particular Nando?s always out? Theirs absolutely a need to order more of this as you?re always running out. The restaurant manager either doesn?t notice he is constantly having to tell customers they have none, or he doesn?t care. Increase your stock levels, you need more mayo tubs. Most disappointing that was despite having to wait for our table (with only 8 groups inside at the time we arrived), our food then took over 45 minutes to come out. 2 mains and 2 extra sides. Madness. The food was sat under the heat lamps for so long the plate was hot but the food warm at best. Looking at the other reviews, looks to be same things- long wait times, food sat under heat lamp with no one running orders. The team are out of there depth. Don?t bother replying with one of your genetic replies, clearly the feedback isn?t being passed on as the service isn?t getting better and we won?t be returning to this Nando?s as I can justify the spend given the poor service. The venue needs an unannounced audit. No atmosphere, music not appropriate, lighting off. My favourite Nando?s in Preston has gone to the asdas own version. Absolutely our last supper here. ??
October 2023 by Matt C
Seated at a table ordered through the app as requested 60 min wait for the wood to arrive separately at the table. Food undercooked. Rude staff, equally rude manager worst independent Nando?s restaurant I?ve ever been to. Lancaster and Manchester are in a different league to this one. Avoid!
September 2023 by Moona Aslam
First time at this nandos branch and very disappointed. Slow service and mediocre food.It took 25 mins to seat us despite half the restaurant being empty and plenty of staff working.The food took 30 mins after ordering to arrive. My husband had to go up and ask if our food was ready as there were lots of plates sat on the counter waiting to be served. Our food was already there and arrived cold/ just warm!We only ordered 1 chicken butterfly and a half chicken with the loaded fries. The new loaded fries again were disappointing, there was so little cheese on it we had to actually look for it. The chicken butterfly was dry.It didn?t appear understaffed so I don?t understand the reason for such delays and poor service.
September 2023 by Darren M
Visited here for the first time today with my son we won't be returning. We were the first customers of the day so I would expect everything to be spotless the first table we sat down out was covered in a sticky mess so clearly hadn't been cleaned from the previous night !! We then chose another table and sat down, given that this was our first ever visit to a Nandos i belive the policy is to explain to the customers just how it all works but we got given a menu and nothing else. After ten mins we realised that we needed to go up to the counter and order from there fair enough but would of been helpful if this had been explained when we first sat down. On ordering I asked for a fizzy mineral water sorry sold out ok then a still mineral water again sorry sold out not good enough considering we were the first customers of the day. After ordering i visited the bathroom only to find some one had peed all over the toilet seat again given we were the first in there it clearly hadn't been cleaned or a member of staff hadnt been taught as a child to lift the toilet seat before weeing disgusting. The food arrived in record time ie five mins so clearly isn't freshly made as I had asked for no mayo with mine when it came it looked like it had had mayo scraped off so I approached a member of staff asking if it had mayo on after he had ragged my burger around he says nope no mayo on there, ok I thought no harm in checking the problem was as I walked back to my seat he pulled a face behind my back and started giggling like a five year old child !! This was witnessed by my son this member of staff then continued throughout our meal to point over to our table and laugh with another chap I didnt catch his name I would describe him as a Tom cruise wannabe with a badly fitting black shirt and a bad spray tan either it was his first day or customer service isn't high on the staff training agenda here I would suggest the latter!! either way not acceptable these days. All in all a rubbish experience dry over cooked chicken, small portions and very poor customer service im sure there's far better food outlets in Preston.
