October 2023 by Ellie May Bullen
I just want to take the time to write how amazing Bethany was when me and my friend came in today. I was so unsure about what to buy and Bethany was so helpful and so patient with me. I?m really pleased with my experience and glad to have been served by Bethany x
October 2023 by Mr snruB
Went to buy a wedding gift. Friendly staff serving. And, seemingly lots of choice, although it's not my thing. I did find something nice though
October 2023 by Shannon Whitfield
Had a really lovely time in Pandora particularly talking to Sammi who was incredibly helpful for me and my partner showing us the Marvel and Disney collection along with doing my ring and bracelet sizing. Such a lovely atmosphere and amazing people!
October 2023 by Nova Dominae
Wonderful staff very kind thoughtful and helped in every way they could
August 2023 by Fiona Shorrock
I visited the store to purchase a charm fir my bracelet and whilst there decided to fet some earrings. After deciding on which ones we went to the till where she advised they had been priced incorrectly and were £55 not £45.I said I would leave them as there where 3 other pairs all.marked at the same price. She got very irrated saying she would have to adjust the till.and I had wasted her time. As I left the store she was speaking loudly about me to her colleague "customer like that bug me just wasting my time".It's a shame as I go I to the store at least every other month th to purchase gifts. But I will think now before visiting again.
August 2023 by Vahr Kalla
Amazing store!! Was in the other day shopping for a birthday gift for my girlfriend and I'm clueless about all this stuff, but Grace helped me loads and we settled on something that she really loves!!! Great customer service :)) give that girl a raise!!!
August 2023 by Fiona Vause
I visited the store to purchase a charm fir my bracelet and whilst there decided to fet some earrings. After deciding on which ones we went to the till where she advised they had been priced incorrectly and were £55 not £45.I said I would leave them as there where 3 other pairs all.marked at the same price. She got very irrated saying she would have to adjust the till.and I had wasted her time. As I left the store she was speaking loudly about me to her colleague "customer like that bug me just wasting my time".It's a shame as I go I to the store at least every other month th to purchase gifts. But I will think now before visiting again.
February 2023 by Magda .Szczepanik
Nice shop but not very good customer service, two girls would have a conversation with each other than serve their customers when we ask question they just pointed draw with rings and none willing to help and continued their conversation. Finally we'll been served by friendly man but we also have to ask him for help because that rings which we looking for was in hidden draw(I'm sure that girls knew about that)Staff look nice but not doing a very great job.
February 2023 by Unknown T
Went to Pandora for the first time to buy a ring. Served by a gentleman called Lewis, who was very helpful.
January 2023 by Michael Gardner
Over the busy Christmas period I visited the Preston store on 2 occasions. I was assisted by 3 extremely polite, efficient and very helpful staff. Well done to the team for providing a very happy shopping experience.
January 2023 by Jayden Bray
Went in today and was served by Samantha, I usually feel uncomfortable in places like that as I get looked down on by alot of staff but she was lovely and helped us find everything we needed
January 2023 by Darren Wildman
30 min queue just to collect an order is a bit much, especially when told I could just pop in by customer services without joining the queue
December 2022 by Jo Thorpe
I attended Preston Pandora today (03/12/2022) , I had lost the chain on one of my bangles, asked if they did spares and unfortunately they didn't and the bangle I had was discontinued . The young tall lad in store was so helpful he spoke with a store manager, they bought my broken bangle off me for a good price and I could replace it with another and make up the difference. That was more than I was expecting excellent customer service ( sorry I did not get his name) but thank you
December 2022 by Matthew Young
I visited pandora Preston today and was greeted by the wonderful Lewis! He helped me curate the most gorgeous bracelet for my mother for Christmas. He was ever so helpful and pleasant!
November 2022 by Linda Sheard
Visited the store today as my Disney Princess bracelet was forever falling off, just 3 charms on it, and a gift last year.A wonderful service was recieved even though store busy. I was offered an immediate new bracelet, completely new sane bracelet swap. Lovely young man Lewis served us and he couldn't have been more helpful or understanding as I didn't even have a receipt. Superb customer care
