December 2023 by Stephen Mortlock
Reasonable priced really good ?
December 2023 by Rob
The staff have a terrible attitude and act as if they couldn't care any less about the animals or the customers
December 2023 by D ?Kierin? T
My Pooch had an amazing time
November 2023 by Pete Foden
4 stars this time, based on the fact that the dog loves it and it's the only place she's allowed into. Pity more shops don't allow dogs.
October 2023 by Karen Bonnar
Love the doggy grooming facility. My german shepherd is huge and very fluffy Charlotte does an excellent job with him x
October 2023 by Ula Sar
I will never shop there again. I can't believe that the same brand is on Dock and they have a completely different approach to the customer. We wanted to buy a fish for our son, we have been experienced in aquariums for over 16 years, today the lady refused to sell us 12 pieces of fish, claiming that she recommends buying only 4 (rummy noses, which are schooling fish and there must be at least 10 of them). 100 questions for... a photo of the aquarium, filter, plants. Jokes on people. No, it's not! Fortunately, there were no unnecessary questions at the Dock and my son has his dream fish, for which he worked hard, winning prizes at school. I don't recommend this store to anyone.
October 2023 by Mark Ensing
Avoid this one like the plaque, the one at Mariners road is better. Went in to exchange puppy food we bought 18hrs ago, we bought for large breed and needed medium. Had to pay the difference of the coupon we used for same brand and same price puppy food.
October 2023 by Gemma Ensing
I don't write reviews. However this deserves a review of how conning and rip off this shop is I go in to be buy some puppy food use a voucher 20% off and get home to realise I have got the wrong size go in to exchange it and then get told that I have to pay a difference because can't use the voucher as already been used I mean come it's an exchange. We also bought 6 fish and 5 died with in a week. The staff are unhelpful and unkind don't be fooled by the vouchers or the free petplan because they will end up ripping you off
October 2023 by Neil Baxter
Pet food at average prices and you can look at animals. What's not to like?
October 2023 by John Roberts
Hardly any staff on duty and those that were too busy chatting.
October 2023 by Jay Jacko
Never anyone to help. Fish are hit and miss. Had many die within a day
September 2023 by Kathryn Valentine
Ordered online for collection. Very helpful and courteous staff. Really seem to love their work.
September 2023 by David Bugler
Good selection of quality pet products.
August 2023 by Karisa Hardaker
Staff very nice however, no stocks available for weeks on my dog's kibble/snacks... stating unavailability due to building a new warehouse and this branch receiving limited supplies. Other than that, no issues at all.
August 2023 by Monika Kaczmarek
Avoid! I do not recommend the groomers. Very unprofessional, my dog was cut all over, and on top of that they can't distinguish bits of forest mud from flees, so they decided to charge me another 12 pounds for the treatment! My dog has never had a flee in his life, if he did I'd surely know about it. It was bits of mud from a walk just before! Stating my dog had a "quite a lot of flees" was an insult! I would not bring my dog back in again, found a better dog groomer who actually knows what they're doing.
