December 2023 by 9badboy100
Great customer service & the pharmacist was really helpful.
October 2023 by SARAH VERNON-BEESLEY
Rang rang and rang no answer. Got cut off several times.Very poor customer service.
September 2023 by Alannah Whitbread
Friendly and helpful staff
July 2023 by Janice Falconer
Love Val she?s ace
July 2023 by A ?Itsjustme? D
Called the phone number 6 times over several days outside lunchtimes and when they stated they were open on the website. It just rang continuously. No customer service at all. I had to drive past on a task and noticed they were open just not bothered about answering queries.
October 2022 by C Bee
So professional and efficient. The lovely lady with the glasses is such an asset to this pharmacy and one of the main reasons I choose to use this business. Customers are often not in the best shape when using a chemist and I know she makes people feel safe and know they?re in caring hands. Thank you for being so wonderful!
October 2022 by Cath Hitchen
Staff always incredibly helpful
September 2022 by Giz Mia
A pharmacy that doesn't follow NHS guidance.. .not exactly what you want is it! My partner came in here a few weeks ago to drop off some medication that's no longer used. The lady who spoke to him was so rude and advised that they do not under any circumstances take medication back from people. When my partner advised that I had found details on the NHS website that said they have to take it she scoffed at him and told him I was wrong and that i clearly didnt know what i was talking about! He came back with the medication and I ended up ringing 111 to seek advice on what to do with it. The gentleman there advised that I was infact correct and that they should've taken the meds from him. Ended up going to another pharmacy who took them straight away and were amazed that another pharmacy had refused to take them, until I mentioned that it was Pomfret! We've changed our dispensary now so we don't need to deal with such snotty, incompetent staff!
August 2022 by Louise Carson
A pharmacy that doesn't follow NHS guidance.. .not exactly what you want is it! My partner came in here a few weeks ago to drop off some medication that's no longer used. The lady who spoke to him was so rude and advised that they do not under any circumstances take medication back from people. When my partner advised that I had found details on the NHS website that said they have to take it she scoffed at him and told him I was wrong and that i clearly didnt know what i was talking about! He came back with the medication and I ended up ringing 111 to seek advice on what to do with it. The gentleman there advised that I was infact correct and that they should've taken the meds from him. Ended up going to another pharmacy who took them straight away and were amazed that another pharmacy had refused to take them, until I mentioned that it was Pomfret! We've changed our dispensary now so we don't need to deal with such snotty, incompetent staff!
October 2021 by Sharon Taylor
I have been using this pharmacy for a lot of years now and seen staff come and go, the staff that are working there at present provide an excellent service, especially the lady with glasses who serves on the counter, always has a smile on her face, very friendly and is the perfect person to be dealing with customers. I would highly recommend this chemist as it's brilliant.
October 2021 by Katy Jane
The staff here always treat me with respect and have gone out of their way to ensure my medication has been correct. Especially with having a dairy intolerance.Thank you!
August 2021 by Kevin Richardson
Very nice staff
April 2021 by jean cunningham
Over the last couple of years I have found all members of staff extremely pleasant and helpful. Throughout a very challenging and difficult time for everyone a smile and a friendly chat goes a long way and doesn't cost anything ?. Thank you
March 2021 by Sam Douglas
Staff a very helpful, even during an extremely busy time for them
March 2021 by Andy Hall
Helpful staff. Well stocked
