November 2023 by Alan O'Donohoe
Every Post Office should be this good. Friendly, patient and helpful staff, making trips to the Post Office a pleasure not a chore. Can get very busy at peak times. Plentiful car parking outside and lots of other facilities on site, cash machine, Spar, food bar etc.
October 2023 by Janet Taylor
The staff were so helpful . Travel insurance and euros all done at the same time . Quick efficient and very friendly. Will definitely go back
October 2023 by Debbie Deeley
Girls in Post Office were very helpful and informative 100%
December 2022 by Freeman S & C
I regularly use this PO. The service is excellent. The staff are helpful, polite and friendly and go the extra mile for customers. Many thanks for your hard work!
August 2022 by Sumaiya R
I use this post office alot for posting my work mail aswell as my personal parcels. Friendly, helpful staff. Specially the 2 young ladies on the post office counter. Always go above and beyond to offer a good service.
July 2022 by Jillie R Ashley
The staff here are great ! I use this post office a lot and Steph is one of their best employees. All the staff are great with me and really friendly. It?s just a pleasure to see them each time and the service they provide is excellent. Keep it up girls !!
May 2022 by Philip Anton Ferri
One of the few post offices open on Saturday afternoon. Good service with a smile :) handy shopping also and great parking
May 2022 by Anton Ferri
One of the few post offices open on Saturday afternoon. Good service with a smile :) handy shopping also and great parking
October 2021 by Michelle Mellor
Staff always helpful and polite
July 2021 by Stefan Sharples
All three ladies are always friendly and efficient, I won't go anywhere else! I use this post office regularly and always have a good laugh and a natter. Nothing is too much trouble, I would recommend to anyone.
July 2021 by Zohra Patel
Absolutely terrible staff and racist as well. Tries to sell you services which are not needed. Tells you that only tracking will get post to its destination. Signed for is not guaranteed. So what the staff is saying is that pay more money for the same service. Absolutely ridiculous and rip off service.
July 2021 by Maria Mckee
I use this post office on a regular basis and have always received excellent service from Stephanie. Nothing is too much trouble and I am always greeted with a smile!
July 2021 by Richard Dobney
I've lived at Brookfield for over 20 years. Always had a good experience shopping here. Friendly staff. Good service.
September 2020 by Eliza
Poor customer service from StephanieI have visited this Post Office a number of times to post packages, and have been served by Stephanie on most of these occasions. Whilst other staff have provided extremely helpful customer service, Stephanie was extremely rude, unfriendly and gave awful customer service. I understand that everyone is going through a tough time at the moment due to COVID-19, but her service has consistently been terrible. She mumbles questions to me, and when I inevitably have to ask her to repeat herself, she repeats them in a passive aggressive way. She also says unclear things like 'is it 20', which I had to ask her to clarify: she meant to ask if the item I was posting was under £20. Little things like this can be changed so easily but can really make a difference between poor and great customer service. I hope this can be changed and Stephanie can start representing Royal Mail in the expected manner and treat her customers with more respect and consideration.
September 2019 by Magda Kornacka
Opening hours are BS!!!!!!!!!
