July 2023 by Janice Lambert
Called in numerous times in one day trying to sort a prescription for my 90 yr old mum. Very disappointed they didn?t have in stock. Asked them to put it back on the spine so i could go elsewhere. I had to get the serial number from the gp and after giving it to them they put the wrong one back! It was 6pm on friday at this point and they had locked the door by the time i realised ???? my mum had no pain relief all weekend
June 2023 by steve crew
Excellent service by all staffThank you
April 2023 by Christine Wells
Fantastic pharmacy. The staff are so friendly, helpful and will go out of their way to help you with anything. If the tablets aren't there, they will order them in for you, no problem. Wish I had discovered this great pharmacy years ago.
March 2023 by Barbara Long
Very helpful, staff very pleasant.
January 2023 by Roger Kitson
The pharmacy has had a face lift recently and it can get very busy depending when you go. Best to avoid lunchtime and around 5pm as those seem the busiest to me.
January 2023 by Jasper Taylor-Johnson
Friendly staff with good advice. Shelves under stocked but that?s understandable at this time of year.
November 2022 by Paddy Mathiassen
5 star service. Staff are very friendly and helpful
October 2022 by Peter Mcarthur
All I'm going to say is this;They need to seriously pull the finger out! They got staff who seemingly have no clue as to what their doing!Since it's been taken over it's gotten worse again pull the finger out OR hire new staff who have some clue as to what their doing.
August 2022 by Diane Finch
Ibuprofen tables 6 pound when 3 for a pound most shops I no they need to make a profit but that's absolutely shocking just pure greed shame on you
June 2022 by Lee Dent
10-6-22. Only 3 staff working. Been outside now in the queue for 20 minutes! It was 40 minutes in total before I received my prescription, and upon checking realised it was missing mediation, (even after phoning to confirm everything was ready to collect).Really gone down hill since the change of staff, pathetic! Changing pharmacy asap!
November 2021 by MER
Always helpful. Local pharmacy. The lady pharmacist is lovely.
October 2021 by Lesley Welsby
The pharmacy manager and her team, go the extra mile to provide a proficient and friendly service .Particularly whilst we are all going through these difficult times.Thankyou very much.
September 2021 by Richard Shillington
Extremely good pharmacy. Really helpful and polite staff who are always ready to help even when they are under pressure. Outstanding in all respects. ?????
August 2021 by Jamie Anderson
Staff are always friendly, professional and willing to help or advise. Be carefull where you park there are double yellow lines outside the small car park.
July 2021 by TeamPanda Clair
This Pharmacy is a very busy little store which serves quite a large area including Cottam, Ingol, Tanterton and Wychnor.It has a good range of healthcare and first aid stock, baby items, a drinks fridge, selection of lozenges/sweets as well as a small hair and beauty section. They have recently started to sell flea and worm treatments for cats/dogs/rabbits, which I imagine is useful since our closest pet superstore is on the docks.The prices are reasonable I have found it better value for certain items there than the local supermarket just up the road.Being attached to Ingol Health Centre (North Preston Medical) it often gets busy when their are clinics on and you may have to wait for your prescription (or return) just due to the number of prescriptions they are bombarded with on top of the regular/repeats they do.Since the CoVid Pandemic they have tried really hard to get people in and out as quickly and efficiently as possible, only 2 people are allowed in the store at any one time and there are screens up to protect the staff and yourself from infection.When I first started using the pharmacy I did run into teething problems but I can honestly say it wasn?t the pharmacy staffs fault it was the GP next door.The electronic system used to send prescriptions isn?t automatic, the staff have to refresh it, so if you think they should have your prescription, ask nicely and they will check it for you.As far as the other reviewer expressing negative experiences I can only relay what I?ve witnessed.The regular pharmacist and the dispensers are really pleasant and will help if they can but they are extremely busy so don?t be surprised if they can?t call the GP surgery to sort out queries or spend forever discussing which nit shampoo is the best.One thing worth noting is, if the Pharmacist is on lunch the staff are not allowed (by law) to dispense medication - they can sell non prescription items but you will have to wait at least 20-30 mins for anything that needs signing off.So check before setting off on your journey to see what time lunch is on the website.
